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This paper describes a prototype system that integrates social media analysis into the European Flood Awareness System (EFAS). This integration allows the collection of social media data to be automatically triggered by flood risk warnings determined by a hydro-meteorological model. Then, we adopt a multi-lingual approach to find flood-related messages by employing two state-of-the-art methodologies: language-agnostic word embeddings and language-aligned word embeddings. Both approaches can be used to bootstrap a classifier of social media messages for a new language with little or no labeled data. Finally, we describe a method for selecting relevant and representative messages and displaying them back in the interface of EFAS.
Since the uptake of social media, researchers have mined online discussions to track the outbreak and evolution of specific diseases or chronic conditions such as influenza or depression. To broaden the set of diseases under study, we developed a Dee
In the area of customer support, understanding customers intents is a crucial step. Machine learning plays a vital role in this type of intent classification. In reality, it is typical to collect confirmation from customer support representatives (CS
Recommender systems are being employed across an increasingly diverse set of domains that can potentially make a significant social and individual impact. For this reason, considering fairness is a critical step in the design and evaluation of such s
This paper considers the task of matching images and sentences by learning a visual-textual embedding space for cross-modal retrieval. Finding such a space is a challenging task since the features and representations of text and image are not compara
Social media data has been increasingly used to facilitate situational awareness during events and emergencies such as natural disasters. While researchers have investigated several methods to summarize, visualize or mine the data for analysis, first