Measuring The Level of Job Performance of Workers In The Banking Sector


Abstract in English

The aim of the research is to determine the level of job performance of workers in private Syrian banks from the point of view of officials (director, assistant director, heads of departments and divisions), according to the following performance indicators: knowledge of job requirements, quality of work, amount of work performed, perseverance and confidence. The research was based on the descriptive and analytical approach. The current research targeted (11) banks, (66) questionnaires were distributed, and (59) questionnaires were retrieved from them, with a response rate of (89.39%). The results showed that the level of job performance of workers in the banks under study is high on the overall level, and with regard to the sub-indicators of performance.

References used

Olorunsola, E.O. Job Performance And Gender Factors Of Administrative Staff In South West Nigeria Universities, Journal of International Education Research, 2012, 8 (1), 49 - 54
Dessler, Gary . Human Resource Management, 11th / Ed, prentice Hall, New Delhi, India, 2008, 11

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