A comprehensive study of relativistic and resonance effects in electron impact excitation of (e+Fe XVII) is carried out using the BPRM method in the relativistic close coupling approximation. Two sets of eigenfunction expansions are employed; first, up to the n = 3 complex corresponding 37 fine-structure levels (37CC) from 21 LS terms; second, up to the n = 4 corresponding to 89 fine-structure levels (89CC) from 49 LS terms. In contrast to previous works, the 37CC and the 89CC collision strengths exhibit considerable differences. Denser and broader resonances due to n = 4 are present in the 89CC results both above and {it below} the 37 thresholds, thus significantly affecting the collision strengths for the primary X-ray and EUV transitions within the first 37 n = 3 levels. Extensive study of other effects on the collision strengths is also reported: (i) electric and magnetic multipole transitions E1, E2, E3 and M1, M2, (ii) J-partial wave convergence of dipole and non-dipole transitions, (iii) high energy behaviour compared to other approximations. Theortical results are benchmarked against experiments to resolve longstanding discrepancies -- collision strengths for the three prominent X-ray lines 3C, 3D and 3E at 15.014, 15.265, and 15.456 AA are in good agreement with two independent measurements on Electron-Beam-Ion-Traps (EBIT). Finally, line ratios from a collisional-radiative model using the new collisional rates are compared with observations from stellar coronae and EBITs to illustrate potential applications in laboratory and astrophysical plasmas.
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