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Measuring Recommender System Effects with Simulated Users

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 Added by Yoni Halpern
 Publication date 2021
and research's language is English




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Imagine a food recommender system -- how would we check if it is emph{causing} and fostering unhealthy eating habits or merely reflecting users interests? How much of a users experience over time with a recommender is caused by the recommender systems choices and biases, and how much is based on the users preferences and biases? Popularity bias and filter bubbles are two of the most well-studied recommender system biases, but most of the prior research has focused on understanding the system behavior in a single recommendation step. How do these biases interplay with user behavior, and what types of user experiences are created from repeated interactions? In this work, we offer a simulation framework for measuring the impact of a recommender system under different types of user behavior. Using this simulation framework, we can (a) isolate the effect of the recommender system from the user preferences, and (b) examine how the system performs not just on average for an average user but also the extreme experiences under atypical user behavior. As part of the simulation framework, we propose a set of evaluation metrics over the simulations to understand the recommender systems behavior. Finally, we present two empirical case studies -- one on traditional collaborative filtering in MovieLens and one on a large-scale production recommender system -- to understand how popularity bias manifests over time.



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Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. To develop an effective CRS, the support of high-quality datasets is essential. Existing CRS datasets mainly focus on immediate requests from users, while lack proactive guidance to the recommendation scenario. In this paper, we contribute a new CRS dataset named textbf{TG-ReDial} (textbf{Re}commendation through textbf{T}opic-textbf{G}uided textbf{Dial}og). Our dataset has two major features. First, it incorporates topic threads to enforce natural semantic transitions towards the recommendation scenario. Second, it is created in a semi-automatic way, hence human annotation is more reasonable and controllable. Based on TG-ReDial, we present the task of topic-guided conversational recommendation, and propose an effective approach to this task. Extensive experiments have demonstrated the effectiveness of our approach on three sub-tasks, namely topic prediction, item recommendation and response generation. TG-ReDial is available at https://github.com/RUCAIBox/TG-ReDial.
Diversity is a concept relevant to numerous domains of research varying from ecology, to information theory, and to economics, to cite a few. It is a notion that is steadily gaining attention in the information retrieval, network analysis, and artificial neural networks communities. While the use of diversity measures in network-structured data counts a growing number of applications, no clear and comprehensive description is available for the different ways in which diversities can be measured. In this article, we develop a formal framework for the application of a large family of diversity measures to heterogeneous information networks (HINs), a flexible, widely-used network data formalism. This extends the application of diversity measures, from systems of classifications and apportionments, to more complex relations that can be better modeled by networks. In doing so, we not only provide an effective organization of multiple practices from different domains, but also unearth new observables in systems modeled by heterogeneous information networks. We illustrate the pertinence of our approach by developing different applications related to various domains concerned by both diversity and networks. In particular, we illustrate the usefulness of these new proposed observables in the domains of recommender systems and social media studies, among other fields.
109 - Chi Ho Yeung 2015
Recommender systems are present in many web applications to guide our choices. They increase sales and benefit sellers, but whether they benefit customers by providing relevant products is questionable. Here we introduce a model to examine the benefit of recommender systems for users, and found that recommendations from the system can be equivalent to random draws if one relies too strongly on the system. Nevertheless, with sufficient information about user preferences, recommendations become accurate and an abrupt transition to this accurate regime is observed for some algorithms. On the other hand, we found that a high accuracy evaluated by common accuracy metrics does not necessarily correspond to a high real accuracy nor a benefit for users, which serves as an alarm for operators and researchers of recommender systems. We tested our model with a real dataset and observed similar behaviors. Finally, a recommendation approach with improved accuracy is suggested. These results imply that recommender systems can benefit users, but relying too strongly on the system may render the system ineffective.
The development of recommender systems that optimize multi-turn interaction with users, and model the interactions of different agents (e.g., users, content providers, vendors) in the recommender ecosystem have drawn increasing attention in recent years. Developing and training models and algorithms for such recommenders can be especially difficult using static datasets, which often fail to offer the types of counterfactual predictions needed to evaluate policies over extended horizons. To address this, we develop RecSim NG, a probabilistic platform for the simulation of multi-agent recommender systems. RecSim NG is a scalable, modular, differentiable simulator implemented in Edward2 and TensorFlow. It offers: a powerful, general probabilistic programming language for agent-behavior specification; tools for probabilistic inference and latent-variable model learning, backed by automatic differentiation and tracing; and a TensorFlow-based runtime for running simulations on accelerated hardware. We describe RecSim NG and illustrate how it can be used to create transparent, configurable, end-to-end models of a recommender ecosystem, complemented by a small set of simple use cases that demonstrate how RecSim NG can help both researchers and practitioners easily develop and train novel algorithms for recommender systems.
A standard model for Recommender Systems is the Matrix Completion setting: given partially known matrix of ratings given by users (rows) to items (columns), infer the unknown ratings. In the last decades, few attempts where done to handle that objective with Neural Networks, but recently an architecture based on Autoencoders proved to be a promising approach. In current paper, we enhanced that architecture (i) by using a loss function adapted to input data with missing values, and (ii) by incorporating side information. The experiments demonstrate that while side information only slightly improve the test error averaged on all users/items, it has more impact on cold users/items.

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