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Register a new userEmerging App Issue Identification via Online Joint Sentiment-Topic Tracing
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Added by
Cuiyun Gao
Publication date
2020
fields
Informatics Engineering
and research's language is
English
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Millions of mobile apps are available in app stores, such as Apples App Store and Google Play. For a mobile app, it would be increasingly challenging to stand out from the enormous competitors and become prevalent among users. Good user experience and well-designed functionalities are the keys to a successful app. To achieve this, popular apps usually schedule their updates frequently. If we can capture the critical app issues faced by users in a timely and accurate manner, developers can make timely updates, and good user experience can be ensured. There exist prior studies on analyzing reviews for detecting emerging app issues. These studies are usually based on topic modeling or clustering techniques. However, the short-length characteristics and sentiment of user reviews have not been considered. In this paper, we propose a novel emerging issue detection approach named MERIT to take into consideration the two aforementioned characteristics. Specifically, we propose an Adaptive Online Biterm Sentiment-Topic (AOBST) model for jointly modeling topics and corresponding sentiments that takes into consideration a
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App reviews deliver user opinions and emerging issues (e.g., new bugs) about the app releases. Due to the dynamic nature of app reviews, topics and sentiment of the reviews would change along with app relea
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