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Register a new userDoes Gender Matter? Towards Fairness in Dialogue Systems
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Haochen Liu
Publication date
2019
fields
Informatics Engineering
and research's language is
English
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Recently there are increasing concerns about the fairness of Artificial Intelligence (AI) in real-world applications such as computer vision and recommendations. For example, recognition algorithms in computer vision are unfair to black people such as poorly detecting their faces and inappropriately identifying them as gorillas. As one crucial application of AI, dialogue systems have been extensively applied in our society. They are usually built with real human conversational data; thus they could inherit some fairness issues which are held in the real world. However, the fairness of dialogue systems has not been well investigated. In this paper, we perform a pioneering study about the fairness issues in dialogue systems. In particular, we construct a benchmark dataset and propose quantitative measures to understand fairness in dialogue models. Our studies demonstrate that popular dialogue models show significant prejudice towards different genders and races. Besides, to mitigate the bias in dialogue systems, we propose two simple but effective debiasing methods. Experiments show that our methods can reduce the bias in dialogue systems significantly. The dataset and the implementation are released to foster fairness research in dialogue systems.
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Dialogue systems play an increasingly important role in various aspects of our daily life. It is evident from recent research that dialogue systems trained on human conversation data are biased. In particular, they can produce responses that reflect peoples gender prejudice. Many debiasing methods have been developed for various NLP tasks, such as word embedding. However, they are not directly applicable to dialogue systems because they are likely to force dialogue models to generate similar responses for different genders. This greatly degrades the diversity of the generated responses and immensely hurts the performance of the dialogue models. In this paper, we propose a novel adversarial learning framework Debiased-Chat to train dialogue models free from gender bias while keeping their performance. Extensive experiments on two real-world conversation datasets show that our framework significantly reduces gender bias in dialogue models while maintaining the response quality. The implementation of the proposed framework is released.
In a dialogue system pipeline, a natural language generation (NLG) unit converts the dialogue direction and content to a corresponding natural language realization. A recent trend for dialogue systems is to first pre-train on large datasets and then fine-tune in a supervised manner using datasets annotated with application-specific features. Though novel behaviours can be learned from custom annotation, the required effort severely bounds the quantity of the training set, and the application-specific nature limits the reuse. In light of the recent success of data-driven approaches, we propose the novel future bridging NLG (FBNLG) concept for dialogue systems and simulators. The critical step is for an FBNLG to accept a future user or system utterance to bridge the present context towards. Future bridging enables self supervised training over annotation-free datasets, decoupled the training of NLG from the rest of the system. An FBNLG, pre-trained with massive datasets, is expected to apply in classical or new dialogue scenarios with minimal adaptation effort. We evaluate a prototype FBNLG to show that future bridging can be a viable approach to a universal few-shot NLG for task-oriented and chit-chat dialogues.
Dialogue management (DM) decides the next action of a dialogue system according to the current dialogue state, and thus plays a central role in task-oriented dialogue systems. Since dialogue management requires to have access to not only local utterances, but also the global semantics of the entire dialogue session, modeling the long-range history information is a critical issue. To this end, we propose a novel Memory-Augmented Dialogue management model (MAD) which employs a memory controller and two additional memory structures, i.e., a slot-value memory and an external memory. The slot-value memory tracks the dialogue state by memorizing and updating the values of semantic slots (for instance, cuisine, price, and location), and the external memory augments the representation of hidden states of traditional recurrent neural networks through storing more context information. To update the dialogue state efficiently, we also propose slot-level attention on user utterances to extract specific semantic information for each slot. Experiments show that our model can obtain state-of-the-art performance and outperforms existing baselines.
Continual learning in task-oriented dialogue systems can allow us to add new domains and functionalities through time without incurring the high cost of a whole system retraining. In this paper, we propose a continual learning benchmark for task-oriented dialogue systems with 37 domains to be learned continuously in four settings, such as intent recognition, state tracking, natural language generation, and end-to-end. Moreover, we implement and compare multiple existing continual learning baselines, and we propose a simple yet effective architectural method based on residual adapters. Our experiments demonstrate that the proposed architectural method and a simple replay-based strategy perform comparably well but they both achieve inferior performance to the multi-task learning baseline, in where all the data are shown at once, showing that continual learning in task-oriented dialogue systems is a challenging task. Furthermore, we reveal several trade-offs between different continual learning methods in term of parameter usage and memory size, which are important in the design of a task-oriented dialogue system. The proposed benchmark is released together with several baselines to promote more research in this direction.
It is a well-studied notion that women are under-represented in the physical sciences, with a leaky pipeline metaphor describing how the number of women decreases at higher levels in academia[1,2]. It is unclear, however, where the major leaks exist and what factors are responsible for this[2]. Our focus here is on women in physics with an emphasis on practical laboratory work.
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