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Register a new userEmpirical Study on Detecting Controversy in Social Media
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Added by
Zhiqiang Ma
Publication date
2019
fields
Informatics Engineering
and research's language is
English
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Companies and financial investors are paying increasing attention to social consciousness in developing their corporate strategies and making investment decisions to support a sustainable economy for the future. Public discussion on incidents and events -- controversies -- of companies can provide valuable insights on how well the company operates with regards to social consciousness and indicate the companys overall operational capability. However, there are challenges in evaluating the degree of a companys social consciousness and environmental sustainability due to the lack of systematic data. We introduce a system that utilizes Twitter data to detect and monitor controversial events and show their impact on market volatility. In our study, controversial events are identified from clustered tweets that share the same 5W terms and sentiment polarities of these clusters. Credible news links inside the event tweets are used to validate the truth of the event. A case study on the Starbucks Philadelphia arrests shows that this method can provide the desired functionality.
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COVID-19 pandemic has generated what public health officials called an infodemic of misinformation. As social distancing and stay-at-home orders came into effect, many turned to social media for socializing. This increase in social media usage has made it a prime vehicle for the spreading of misinformation. This paper presents a mechanism to detect COVID-19 health-related misinformation in social media following an interdisciplinary approach. Leveraging social psychology as a foundation and existing misinformation frameworks, we defined misinformation themes and associated keywords incorporated into the misinformation detection mechanism using applied machine learning techniques. Next, using the Twitter dataset, we explored the performance of the proposed methodology using multiple state-of-the-art machine learning classifiers. Our method shows promising results with at most 78% accuracy in classifying health-related misinformation versus true information using uni-gram-based NLP feature generations from tweets and the Decision Tree classifier. We also provide suggestions on alternatives for countering misinformation and ethical consideration for the study.
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Between February 14, 2019 and March 4, 2019, a terrorist attack in Pulwama, Kashmir followed by retaliatory airstrikes led to rising tensions between India and Pakistan, two nuclear-armed countries. In this work, we examine polarizing messaging on Twitter during these events, particularly focusing on the positions of Indian and Pakistani politicians. We use a label propagation technique focused on hashtag co-occurrences to find polarizing tweets and users. Our analysis reveals that politicians in the ruling political party in India (BJP) used polarized hashtags and called for escalation of conflict more so than politicians from other parties. Our work offers the first analysis of how escalating tensions between India and Pakistan manifest on Twitter and provides a framework for studying polarizing messages.
Social media is a rich source of rumours and corresponding community reactions. Rumours reflect different characteristics, some shared and some individual. We formulate the problem of classifying tweet level judgements of rumours as a supervised learning task. Both supervised and unsupervised domain adaptation are considered, in which tweets from a rumour are classified on the basis of other annotated rumours. We demonstrate how multi-task learning helps achieve good results on rumours from the 2011 England riots.
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