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Register a new userDo Neural Dialog Systems Use the Conversation History Effectively? An Empirical Study
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Added by
Chinnadhurai Sankar
Publication date
2019
fields
Informatics Engineering
and research's language is
English
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Neural generative models have been become increasingly popular when building conversational agents. They offer flexibility, can be easily adapted to new domains, and require minimal domain engineering. A common criticism of these systems is that they seldom understand or use the available dialog history effectively. In this paper, we take an empirical approach to understanding how these models use the available dialog history by studying the sensitivity of the models to artificially introduced unnatural changes or perturbations to their context at test time. We experiment with 10 different types of perturbations on 4 multi-turn dialog datasets and find that commonly used neural dialog architectures like recurrent and transformer-based seq2seq models are rarely sensitive to most perturbations such as missing or reordering utterances, shuffling words, etc. Also, by open-sourcing our code, we believe that it will serve as a useful diagnostic tool for evaluating dialog systems in the future.
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Traditionally, industry solutions for building a task-oriented dialog system have relied on helping dialog authors define rule-based dialog managers, represented as dialog flows. While dialog flows are intuitively interpretable and good for simple scenarios, they fall short of performance in terms of the flexibility needed to handle complex dialogs. On the other hand, purely machine-learned models can handle complex dialogs, but they are considered to be black boxes and require large amounts of training data. In this demonstration, we showcase Conversation Learner, a machine teaching tool for building dialog managers. It combines the best of both approaches by enabling dialog authors to create a dialog flow using familiar tools, converting the dialog flow into a parametric model (e.g., neural networks), and allowing dialog authors to improve the dialog manager (i.e., the parametric model) over time by leveraging user-system dialog logs as training data through a machine teaching interface.
This paper addresses the question: Why do neural dialog systems generate short and meaningless replies? We conjecture that, in a dialog system, an utterance may have multiple equally plausible replies, causing the deficiency of neural networks in the dialog application. We propose a systematic way to mimic the dialog scenario in a machine translation system, and manage to reproduce the phenomenon of generating short and less meaningful sentences in the translation setting, showing evidence of our conjecture.
Visual Dialog involves understanding the dialog history (what has been discussed previously) and the current question (what is asked), in addition to grounding information in the image, to generate the correct response. In this paper, we show that co-attention models which explicitly encode dialog history outperform models that dont, achieving state-of-the-art performance (72 % NDCG on val set). However, we also expose shortcomings of the crowd-sourcing dataset collection procedure by showing that history is indeed only required for a small amount of the data and that the current evaluation metric encourages generic replies. To that end, we propose a challenging subset (VisDialConv) of the VisDial val set and provide a benchmark of 63% NDCG.
In recent years, pre-trained Transformers have dominated the majority of NLP benchmark tasks. Many variants of pre-trained Transformers have kept breaking out, and most focus on designing different pre-training objectives or variants of self-attention. Embedding the position information in the self-attention mechanism is also an indispensable factor in Transformers however is often discussed at will. Therefore, this paper carries out an empirical study on position embeddings of mainstream pre-trained Transformers, which mainly focuses on two questions: 1) Do position embeddings really learn the meaning of positions? 2) How do these different learned position embeddings affect Transformers for NLP tasks? This paper focuses on providing a new insight of pre-trained position embeddings through feature-level analysis and empirical experiments on most of iconic NLP tasks. It is believed that our experimental results can guide the future work to choose the suitable positional encoding function for specific tasks given the application property.
Several variants of deep neural networks have been successfully employed for building parametric models that project variable-duration spoken word segments onto fixed-size vector representations, or acoustic word embeddings (AWEs). However, it remains unclear to what degree we can rely on the distance in the emerging AWE space as an estimate of word-form similarity. In this paper, we ask: does the distance in the acoustic embedding space correlate with phonological dissimilarity? To answer this question, we empirically investigate the performance of supervised approaches for AWEs with different neural architectures and learning objectives. We train AWE models in controlled settings for two languages (German and Czech) and evaluate the embeddings on two tasks: word discrimination and phonological similarity. Our experiments show that (1) the distance in the embedding space in the best cases only moderately correlates with phonological distance, and (2) improving the performance on the word discrimination task does not necessarily yield models that better reflect word phonological similarity. Our findings highlight the necessity to rethink the current intrinsic evaluations for AWEs.
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