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Register a new userTarget-Guided Open-Domain Conversation
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Added by
Zhiting Hu
Publication date
2019
fields
Informatics Engineering
and research's language is
English
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Many real-world open-domain conversation applications have specific goals to achieve during open-ended chats, such as recommendation, psychotherapy, education, etc. We study the problem of imposing conversational goals on open-domain chat agents. In particular, we want a conversational system to chat naturally with human and proactively guide the conversation to a designated target subject. The problem is challenging as no public data is available for learning such a target-guided strategy. We propose a structured approach that introduces coarse-grained keywords to control the intended content of system responses. We then attain smooth conversation transition through turn-level supervised learning, and drive the conversation towards the target with discourse-level constraints. We further derive a keyword-augmented conversation dataset for the study. Quantitative and human evaluations show our system can produce meaningful and effective conversations, significantly improving over other approaches.
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Despite recent improvements in open-domain dialogue models, state of the art models are trained and evaluated on short conversations with little context. In contrast, the long-term conversation setting has hardly been studied. In this work we collect and release a human-human dataset consisting of multiple chat sessions whereby the speaking partners learn about each others interests and discuss the things they have learnt from past sessions. We show how existing models trained on existing datasets perform poorly in this long-term conversation setting in both automatic and human evaluations, and we study long-context models that can perform much better. In particular, we find retrieval-augmented methods and methods with an ability to summarize and recall previous conversations outperform the standard encoder-decoder architectures currently considered state of the art.
End-to-End intelligent neural dialogue systems suffer from the problems of generating inconsistent and repetitive responses. Existing dialogue models pay attention to unilaterally incorporating personal knowledge into the dialog while ignoring the fact that incorporating the personality-related conversation information into personal knowledge taken as the bilateral information flow boosts the quality of the subsequent conversation. Besides, it is indispensable to control personal knowledge utilization over the conversation level. In this paper, we propose a conversation-adaption multi-view persona aware response generation model that aims at enhancing conversation consistency and alleviating the repetition from two folds. First, we consider conversation consistency from multiple views. From the view of the persona profile, we design a novel interaction module that not only iteratively incorporates personalized knowledge into each turn conversation but also captures the personality-related information from conversation to enhance personalized knowledge semantic representation. From the view of speaking style, we introduce the speaking style vector and feed it into the decoder to keep the speaking style consistency. To avoid conversation repetition, we devise a coverage mechanism to keep track of the activation of personal knowledge utilization. Experiments on both automatic and human evaluation verify the superiority of our model over previous models.
Current open-domain question answering systems often follow a Retriever-Reader architecture, where the retriever first retrieves relevant passages and the reader then reads the retrieved passages to form an answer. In this paper, we propose a simple and effective passage reranking method, named Reader-guIDEd Reranker (RIDER), which does not involve training and reranks the retrieved passages solely based on the top predictions of the reader before reranking. We show that RIDER, despite its simplicity, achieves 10 to 20 absolute gains in top-1 retrieval accuracy and 1 to 4 Exact Match (EM) gains without refining the retriever or reader. In addition, RIDER, without any training, outperforms state-of-the-art transformer-based supervised rerankers. Remarkably, RIDER achieves 48.3 EM on the Natural Questions dataset and 66.4 EM on the TriviaQA dataset when only 1,024 tokens (7.8 passages on average) are used as the reader input after passage reranking.
The consistency of a response to a given post at semantic-level and emotional-level is essential for a dialogue system to deliver human-like interactions. However, this challenge is not well addressed in the literature, since most of the approaches neglect the emotional information conveyed by a post while generating responses. This article addresses this problem by proposing a unifed end-to-end neural architecture, which is capable of simultaneously encoding the semantics and the emotions in a post and leverage target information for generating more intelligent responses with appropriately expressed emotions. Extensive experiments on real-world data demonstrate that the proposed method outperforms the state-of-the-art methods in terms of both content coherence and emotion appropriateness.
We study the open-domain named entity recognition (NER) problem under distant supervision. The distant supervision, though does not require large amounts of manual annotations, yields highly incomplete and noisy distant labels via external knowledge bases. To address this challenge, we propose a new computational framework -- BOND, which leverages the power of pre-trained language models (e.g., BERT and RoBERTa) to improve the prediction performance of NER models. Specifically, we propose a two-stage training algorithm: In the first stage, we adapt the pre-trained language model to the NER tasks using the distant labels, which can significantly improve the recall and precision; In the second stage, we drop the distant labels, and propose a self-training approach to further improve the model performance. Thorough experiments on 5 benchmark datasets demonstrate the superiority of BOND over existing distantly supervised NER methods. The code and distantly labeled data have been released in https://github.com/cliang1453/BOND.
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