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Register a new userA Study of Position Bias in Digital Library Recommender Systems
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Andrew Collins Mr
Publication date
2018
fields
Informatics Engineering
and research's language is
English
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Position bias describes the tendency of users to interact with items on top of a list with higher probability than with items at a lower position in the list, regardless of the items actual relevance. In the domain of recommender systems, particularly recommender systems in digital libraries, position bias has received little attention. We conduct a study in a real-world recommender system that delivered ten million related-article recommendations to the users of the digital library Sowiport, and the reference manager JabRef. Recommendations were randomly chosen to be shuffled or non-shuffled, and we compared click-through rate (CTR) for each rank of the recommendations. According to our analysis, the CTR for the highest rank in the case of Sowiport is 53% higher than expected in a hypothetical non-biased situation (0.189% vs. 0.123%). Similarly, in the case of Jabref the highest rank received a CTR of 1.276%, which is 87% higher than expected (0.683%). A chi-squared test confirms the strong relationship between the rank of the recommendation shown to the user and whether the user decided to click it (p < 0.01 for both Jabref and Sowiport). Our study confirms the findings from other domains, that recommendations in the top positions are more often clicked, regardless of their actual relevance.
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In the social sciences, researchers search for information on the Web, but this is most often distributed on different websites, search portals, digital libraries, data archives, and databases. In this work, we present an integrated search system for social science information that allows finding information around research data in a single digital library. Users can search for research data sets, publications, survey variables, questions from questionnaires, survey instruments, and tools. Information items are linked to each other so that users can see, for example, which publications contain data citations to research data. The integration and linking of different kinds of information increase their visibility so that it is easier for researchers to find information for re-use. In a log-based usage study, we found that users search across different information types, that search sessions contain a high rate of positive signals and that link information is often explored.
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Log analysis in Web search showed that user sessions often contain several different topics. This means sessions need to be segmented into parts which handle the same topic in order to give appropriate user support based on the topic, and not on a mixture of topics. Different methods have been proposed to segment a user session to different topics based on timeouts, lexical analysis, query similarity or external knowledge sources. In this paper, we study the problem in a digital library for the social sciences. We present a method based on a thesaurus and a classification system which are typical knowledge organization systems in digital libraries. Five experts evaluated our approach and rated it as good for the segmentation of search sessions into parts that treat the same topic.
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