We employed observational spectroscopic data of star-forming regions compiled from the literature and photoionization models to analyse the neon ionic abundances obtained using both optical and mid-infrared emission-lines. Comparing Ne++/H+ ionic abundances from distinct methods, we found that, in average, the abundances obtained via IR emission-lines are higher than those obtained via optical lines by a factor of 4. Photoionization models with abundance variations along the radius of the hypothetical nebula provide a possible explanation for a large part of the difference between ionic abundances via optical and infrared emission-lines. Ionization Correction Factor (ICF) for the neon is obtained from direct determinations of ionic fractions using infrared emission-lines. A constant Ne/O ratio (logNe/O approx -0.70) for a large range of metallicity, independently of the ICF used to compute the neon total abundance is derived.