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Wikipedia is a goldmine of information; not just for its many readers, but also for the growing community of researchers who recognize it as a resource of exceptional scale and utility. It represents a vast investment of manual effort and judgment: a huge, constantly evolving tapestry of concepts and relations that is being applied to a host of tasks. This article provides a comprehensive description of this work. It focuses on research that extracts and makes use of the concepts, relations, facts and descriptions found in Wikipedia, and organizes the work into four broad categories: applying Wikipedia to natural language processing; using it to facilitate information retrieval and information extraction; and as a resource for ontology building. The article addresses how Wikipedia is being used as is, how it is being improved and adapted, and how it is being combined with other structures to create entirely new resources. We identify the research groups and individuals involved, and how their work has developed in the last few years. We provide a comprehensive list of the open-source software they have produced.
Guided troubleshooting is an inherent task in the domain of technical support services. When a customer experiences an issue with the functioning of a technical service or a product, an expert user helps guide the customer through a set of steps comprising a troubleshooting procedure. The objective is to identify the source of the problem through a set of diagnostic steps and observations, and arrive at a resolution. Procedures containing these set of diagnostic steps and observations in response to different problems are common artifacts in the body of technical support documentation. The ability to use machine learning and linguistics to understand and leverage these procedures for applications like intelligent chatbots or robotic process automation, is crucial. Existing research on question answering or intelligent chatbots does not look within procedures or deep-understand them. In this paper, we outline a system for mining procedures from technical support documents. We create models for solving important subproblems like extraction of procedures, identifying decision points within procedures, identifying blocks of instructions corresponding to these decision points and mapping instructions within a decision block. We also release a dataset containing our manual annotations on publicly available support documents, to promote further research on the problem.
We introduce MeSys, a meaning-based approach, for solving English math word problems (MWPs) via understanding and reasoning in this paper. It first analyzes the text, transforms both body and question parts into their corresponding logic forms, and then performs inference on them. The associated context of each quantity is represented with proposed role-tags (e.g., nsubj, verb, etc.), which provides the flexibility for annotating an extracted math quantity with its associated context information (i.e., the physical meaning of this quantity). Statistical models are proposed to select the operator and operands. A noisy dataset is designed to assess if a solver solves MWPs mainly via understanding or mechanical pattern matching. Experimental results show that our approach outperforms existing systems on both benchmark datasets and the noisy dataset, which demonstrates that the proposed approach understands the meaning of each quantity in the text more.
Many digital libraries recommend literature to their users considering the similarity between a query document and their repository. However, they often fail to distinguish what is the relationship that makes two documents alike. In this paper, we model the problem of finding the relationship between two documents as a pairwise document classification task. To find the semantic relation between documents, we apply a series of techniques, such as GloVe, Paragraph-Vectors, BERT, and XLNet under different configurations (e.g., sequence length, vector concatenation scheme), including a Siamese architecture for the Transformer-based systems. We perform our experiments on a newly proposed dataset of 32,168 Wikipedia article pairs and Wikidata properties that define the semantic document relations. Our results show vanilla BERT as the best performing system with an F1-score of 0.93, which we manually examine to better understand its applicability to other domains. Our findings suggest that classifying semantic relations between documents is a solvable task and motivates the development of recommender systems based on the evaluated techniques. The discussions in this paper serve as first steps in the exploration of documents through SPARQL-like queries such that one could find documents that are similar in one aspect but dissimilar in another.
The milestone improvements brought about by deep representation learning and pre-training techniques have led to large performance gains across downstream NLP, IR and Vision tasks. Multimodal modeling techniques aim to leverage large high-quality visio-linguistic datasets for learning complementary information (across image and text modalities). In this paper, we introduce the Wikipedia-based Image Text (WIT) Dataset (https://github.com/google-research-datasets/wit) to better facilitate multimodal, multilingual learning. WIT is composed of a curated set of 37.6 million entity rich image-text examples with 11.5 million unique images across 108 Wikipedia languages. Its size enables WIT to be used as a pretraining dataset for multimodal models, as we show when applied to downstream tasks such as image-text retrieval. WIT has four main and unique advantages. First, WIT is the largest multimodal dataset by the number of image-text examples by 3x (at the time of writing). Second, WIT is massively multilingual (first of its kind) with coverage over 100+ languages (each of which has at least 12K examples) and provides cross-lingual texts for many images. Third, WIT represents a more diverse set of concepts and real world entities relative to what previous datasets cover. Lastly, WIT provides a very challenging real-world test set, as we empirically illustrate using an image-text retrieval task as an example.
The task of Knowledge Graph Completion (KGC) aims to automatically infer the missing fact information in Knowledge Graph (KG). In this paper, we take a new perspective that aims to leverage rich user-item interaction data (user interaction data for short) for improving the KGC task. Our work is inspired by the observation that many KG entities correspond to online items in application systems. However, the two kinds of data sources have very different intrinsic characteristics, and it is likely to hurt the original performance using simple fusion strategy. To address this challenge, we propose a novel adversarial learning approach by leveraging user interaction data for the KGC task. Our generator is isolated from user interaction data, and serves to improve the performance of the discriminator. The discriminator takes the learned useful information from user interaction data as input, and gradually enhances the evaluation capacity in order to identify the fake samples generated by the generator. To discover implicit entity preference of users, we design an elaborate collaborative learning algorithms based on graph neural networks, which will be jointly optimized with the discriminator. Such an approach is effective to alleviate the issues about data heterogeneity and semantic complexity for the KGC task. Extensive experiments on three real-world datasets have demonstrated the effectiveness of our approach on the KGC task.