published by Aِl-Baath University
in 2018
in
and research's language is
العربية
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Abstract in English
The study aimed to get know the reality of the application of the concept of
Total Quality Management, Faculty of literature-University of Damascus and
determine the effect of variables of the study (Grade, years of experience, type)
and in fact the application of total quality management.
References used
Blackmur, D, (2004). Issues in Higher Education Quality Assurance. Australian Journal of Public Administration, 63 (2), 105-116
Brown, F. & Jacqueline, L. (1995) A Study in Organizational Change: the Attitude of Personal Toward TQM Implementation in State Department of Education, Dissertation Abstract International, vol.A55, no.7, p.1753
Coate, E, (1990): Implementing Total Quality Management in a University Setting, Corvallis, or Oregon State University