Abstract in English

The study aimed to get know the reality of the application of the concept of Total Quality Management, Faculty of literature-University of Damascus and determine the effect of variables of the study (Grade, years of experience, type) and in fact the application of total quality management.

References used

Hernandes, Justo Rolando, Jr (2002): (Total Quality Manage ment in education). The application of TQM in a Texas school distret. Ph.D University of Texas at Austin DAL-A 62\11, May, p 36390
Johannsen, Carl Gustav (2000): Total Quality Management in Knowledge, Management Perspective, Journal of Documentation, V (56) N (1), ERIC NO: El 608496
Brown, F. & Jacqueline, L. (1995) A Study in Organizational Change: the Attitude of Personal Toward TQM Implementation in State Department of Education, Dissertation Abstract International, vol.A55, no.7, p.1753

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