Abstract in English

The study aims to identify the effectiveness of individual performance evaluation system in the Syrian Telecom sector, using IPA Importance-Performance Analysis to determine the dimensions of individual performance evaluation system performance and evaluation influencing the company's performance level.

References used

Danielle S. Wiese and M. Ronald Buckley, The evaluation of the performance Appraisal process, Journal of management History, Vol. 4, NO. 3, 1998, P.1
Applying Importance-Performance Analysis to Information Systems: An Exploratory Case Study Sulaiman Ainin and Nur Haryati Hisham Faculty of Business and Accountancy, University of Malaya, Kuala Lumpur, Malaysia, Journal of Information, Information Technology, and Organizations Volume 3, 2008
M. S. Wong, C. Fearon, and G. Philip, Evaluating E-government in Malaysia: An importance-performance grid analysis (IPA) of citizens and service providers, International Journal of Electronic Business, vol. 7, no. 2, pp.105-129, 2009

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