The impact of institutional thought development in crisis management: an exploratory study in Syrian reality


Abstract in English

This study aimed to identify the concept of institutional, institutional thought and the reflection of the evolution of these concepts in the Syrian institutions and their impact on crisis management. The study sample consisted of 89 individuals involved developed and applied in the different institutions of university professors, managers and journalists. The most important results of our research to institutional thought is the real guarantee for the continuity of the institution at a time of crisis individually or as a group of state institutions. Moreover, there is a correlation between the evolutions of institutional thought development and the increased ability to respond to crises. Additionally, there are significant differences between the means of the sample respondents' views to the impact of institutional thought development in crisis management stages according to educational qualification, job level and job experience variables.

References used

Tritz, Trina Wolosek (2001). Crisis Management Strategy Utilized By The United States Department Of Defense Following The Terrorist Attack On America: A case Study". Department Of Communication Studies: 83-94
Lukaszewski, James E. (1999). "Seven Dimensions of Crisis Communication Management: A strategic Analysis and Planning Model". Ragan's Communications Journal, Jan. /Feb
Rajan, Ramkishen (2007). Financial Crisis, Capital Outflows, and Policy Responses: Examples form East Asia. Journal of Economic Education, Vol. 38, No. 1; pp. 92-109

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