The impact of the quality of work life in the organizational commitment A field study on the citizen service center (single window) Damascus


Abstract in English

This study discusses the concept of quality of work life and Organizational commitment to employees through the presentation of a theoretical framework of concepts and the most important based on the relationship between the two studies in addition to strengthening theoretical study field studies . On the citizen service center in the province of Damascus The study aimed to find out the availability of the quality of work life in the dimensions of the citizen service center to the province of Damascus and knowledge of the regulatory level of commitment and the relationship between them. Among the most important findings of the study and a positive and statistically significant relationship with between the use of the quality of work life and organizational commitment and vary depending on the elements of each varying degrees.

References used

Werther ,William. B. Jr. & Davis , Keith , (2002) Human Resources and personnel Management , New York : Mc Graw-Hill Inc., P. 502
Fields , M.W. & Thacker , J.W. , (1998) "Influence of Quality of work life on company and union Commitment , Academy of Management Journal, Vol. 35 , No., 2 , PP. 439 – 450
Somani , Akita & Krishnan , Venkat T., (2004) "Impact of Charismatic Leaership and Job Involvement on Corporate Image" , Management and Labour Studies , Vol. 29 , No. 1. PP. 7 – 19

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