Assess the chances of the application of Business Process Reengineering as an input to simplify administrative Procedures Empirical Study on the real estate Bank in Tartous


Abstract in English

This research deals with a study evaluating opportunities to apply the Business Process Reengineering as an input to simplify administrative procedures at the Land Bank branch in Tartous, where research attempts to show the importance of Reengineering as one of modern management topics that must be supported and support by the management, and characterization of the current administrative processes and procedures and work to visualize a proposed administrative processes after application Reengineering up to the steps's work helps to simplify AlajraratAladrah, was the preview intentional use were questionnaire distributed to the employees in the bank, and the study concluded that there was support and support by the management of the possibility of applying the re-engineering entrance and simplify After application procedures Reengineering positively reflected on the staff performance and customer satisfaction.

References used

Liao.X,Correlation between Business Process Reengineering andOperation Performance of National Commercial Banks, School of Tourism studies and Economic management, Leshan Normal University, Leshan, P.R.China,2010,p233
Dean.A. Impact of Business Process Re-Engineering in Commercial Banks on Customer .. Opinion-Volume 1, No. 1, December 2011.p122
Kabiru.J.Exploring. the Implementation of Business Process Reengineering in Banks,Asian Social Science; Vol. 9, No. 11; 2013.p253

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