This study discusses The quality of insurance service in the Syrian Insurance sector from the viewpoint of the insured. The aim is to determine the standards used to measure the quality of insurance service. It determines the presence level of these standards in the offered services. It also compares the quality of service in the public and private sectors. This study concludes the dependence on six standards for the quality of insurance service It clarifies that all these standards exist in a level exceeds the average slightly, but the private sector surpasses the public sector concerning the third and sixth standards and the level of quality. This study recommends the necessity of improving the level of the quality of service and responses to the insurance needs which are related to the six proposed standards. This study also recommends the necessity of applying its method to do regular tests on the quality of the insurance service in order to determine the positive and negative points so that the positive points can be established and the negative points can be avoided. This contributes to the improvement of the quality of insurance services in the Syrian Insurance sector.