Universities Students view analysis toward physical and academic environment in applied faculties An empirical study on Aleppo economic faculty students


Abstract in English

This research aims to analyze students views in service characteristics which are provided in Syrian state universities, faculty of Economy as example. Two variables have been examined which were physical and academic construction. Physical construction was measured using three dimensions; library services, medical care, and supplementary services. Academic construction were as follows: teaching members, teaching styles, and books. A questionnaire has been distributed to a 100 students at the faculty of economy at Aleppo University. 82 filled questions were analyzed. Most results were about disagree or neutral.

References used

EL SAYED, I., Farrag, D., Belk, R., (2003),"The Effects Of Physical Surroundings On Egyptian Consumers' Emotional States and Buying Intentions" , Journal Of International Consumer Marketing, Vol.16, No.1, pp.5-27
HIGHTOWER, R., Brady, M.K. and Baker, T.L.(2002), "Investigating the role of the physical environment in hedonic service consumption: an exploratory study of sporting events", Journal of Business Research, 55, pp.697-707
HARRIS, L.C. and Ezeh, C. (2008), "Servicescape and loyalty intentions: an empirical investigation", European Journal of Marketing, Vol. 42, No. 3/4, pp.390-422

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