A modified three-dimensional mean spherical model with a L-layer film geometry under Neumann-Neumann boundary conditions is considered. Two spherical fields are present in the model: a surface one fixes the mean square value of the spins at the boundaries at some $rho > 0$, and a bulk one imposes the standard spherical constraint (the mean square value of the spins in the bulk equals one). The surface susceptibility $chi_{1,1}$ has been evaluated exactly. For $rho =1$ we find that $chi_{1,1}$ is finite at the bulk critical temperature $T_c$, in contrast with the recently derived value $gamma_{1,1}=1$ in the case of just one global spherical constraint. The result $gamma_{1,1}=1$ is recovered only if $rho =rho_c= 2-(12 K_c)^{-1}$, where $K_c$ is the dimensionless critical coupling. When $rho > rho_c$, $chi_{1,1}$ diverges exponentially as $Tto T_c^{+}$. An effective hamiltonian which leads to an exactly solvable model with $gamma_{1,1}=2$, the value for the $nto infty $ limit of the corresponding O(n) model, is proposed too.
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