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A Three-Stage Learning Framework for Low-Resource Knowledge-Grounded Dialogue Generation

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 Added by Shilei Liu
 Publication date 2021
and research's language is English




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Neural conversation models have shown great potentials towards generating fluent and informative responses by introducing external background knowledge. Nevertheless, it is laborious to construct such knowledge-grounded dialogues, and existing models usually perform poorly when transfer to new domains with limited training samples. Therefore, building a knowledge-grounded dialogue system under the low-resource setting is a still crucial issue. In this paper, we propose a novel three-stage learning framework based on weakly supervised learning which benefits from large scale ungrounded dialogues and unstructured knowledge base. To better cooperate with this framework, we devise a variant of Transformer with decoupled decoder which facilitates the disentangled learning of response generation and knowledge incorporation. Evaluation results on two benchmarks indicate that our approach can outperform other state-of-the-art methods with less training data, and even in zero-resource scenario, our approach still performs well.

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Human doctors with well-structured medical knowledge can diagnose a disease merely via a few conversations with patients about symptoms. In contrast, existing knowledge-grounded dialogue systems often require a large number of dialogue instances to learn as they fail to capture the correlations between different diseases and neglect the diagnostic experience shared among them. To address this issue, we propose a more natural and practical paradigm, i.e., low-resource medical dialogue generation, which can transfer the diagnostic experience from source diseases to target ones with a handful of data for adaptation. It is capitalized on a commonsense knowledge graph to characterize the prior disease-symptom relations. Besides, we develop a Graph-Evolving Meta-Learning (GEML) framework that learns to evolve the commonsense graph for reasoning disease-symptom correlations in a new disease, which effectively alleviates the needs of a large number of dialogues. More importantly, by dynamically evolving disease-symptom graphs, GEML also well addresses the real-world challenges that the disease-symptom correlations of each disease may vary or evolve along with more diagnostic cases. Extensive experiment results on the CMDD dataset and our newly-collected Chunyu dataset testify the superiority of our approach over state-of-the-art approaches. Besides, our GEML can generate an enriched dialogue-sensitive knowledge graph in an online manner, which could benefit other tasks grounded on knowledge graph.
To diversify and enrich generated dialogue responses, knowledge-grounded dialogue has been investigated in recent years. The existing methods tackle the knowledge grounding challenge by retrieving the relevant sentences over a large corpus and augmenting the dialogues with explicit extra information. Despite their success, however, the existing works have drawbacks on the inference efficiency. This paper proposes KnowExpert, an end-to-end framework to bypass the explicit retrieval process and inject knowledge into the pre-trained language models with lightweight adapters and adapt to the knowledge-grounded dialogue task. To the best of our knowledge, this is the first attempt to tackle this challenge without retrieval in this task under an open-domain chit-chat scenario. The experimental results show that KknowExpert performs comparably with some retrieval-based baselines while being time-efficient in inference, demonstrating the potential of our proposed direction.
Knowledge-grounded dialogue is a task of generating a fluent and informative response based on both conversation context and a collection of external knowledge, in which knowledge selection plays an important role and attracts more and more research interest. However, most existing models either select only one knowledge or use all knowledge for responses generation. The former may lose valuable information in discarded knowledge, while the latter may bring a lot of noise. At the same time, many approaches need to train the knowledge selector with knowledge labels that indicate ground-truth knowledge, but these labels are difficult to obtain and require a large number of manual annotations. Motivated by these issues, we propose Knoformer, a dialogue response generation model based on reinforcement learning, which can automatically select one or more related knowledge from the knowledge pool and does not need knowledge labels during training. Knoformer is evaluated on two knowledge-guided conversation datasets, and achieves state-of-the-art performance.
379 - Wenhu Chen , Yu Su , Xifeng Yan 2020
Data-to-text generation has recently attracted substantial interests due to its wide applications. Existing methods have shown impressive performance on an array of tasks. However, they rely on a significant amount of labeled data for each task, which is costly to acquire and thus limits their application to new tasks and domains. In this paper, we propose to leverage pre-training and transfer learning to address this issue. We propose a knowledge-grounded pre-training (KGPT), which consists of two parts, 1) a general knowledge-grounded generation model to generate knowledge-enriched text. 2) a pre-training paradigm on a massive knowledge-grounded text corpus crawled from the web. The pre-trained model can be fine-tuned on various data-to-text generation tasks to generate task-specific text. We adopt three settings, namely fully-supervised, zero-shot, few-shot to evaluate its effectiveness. Under the fully-supervised setting, our model can achieve remarkable gains over the known baselines. Under zero-shot setting, our model without seeing any examples achieves over 30 ROUGE-L on WebNLG while all other baselines fail. Under the few-shot setting, our model only needs about one-fifteenth as many labeled examples to achieve the same level of performance as baseline models. These experiments consistently prove the strong generalization ability of our proposed framework https://github.com/wenhuchen/KGPT.
We introduce dodecaDialogue: a set of 12 tasks that measures if a conversational agent can communicate engagingly with personality and empathy, ask questions, answer questions by utilizing knowledge resources, discuss topics and situations, and perceive and converse about images. By multi-tasking on such a broad large-scale set of data, we hope to both move towards and measure progress in producing a single unified agent that can perceive, reason and converse with humans in an open-domain setting. We show that such multi-tasking improves over a BERT pre-trained baseline, largely due to multi-tasking with very large dialogue datasets in a similar domain, and that the multi-tasking in general provides gains to both text and image-based tasks using several metrics in both the fine-tune and task transfer settings. We obtain state-of-the-art results on many of the tasks, providing a strong baseline for this challenge.

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