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Register a new userJust Say No: Analyzing the Stance of Neural Dialogue Generation in Offensive Contexts
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Added by
Ashutosh Baheti
Publication date
2021
fields
Informatics Engineering
and research's language is
English
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Dialogue models trained on human conversations inadvertently learn to generate toxic responses. In addition to producing explicitly offensive utterances, these models can also implicitly insult a group or individual by aligning themselves with an offensive statement. To better understand the dynamics of contextually offensive language, we investigate the stance of dialogue model responses in offensive Reddit conversations. Specifically, we create ToxiChat, a crowd-annotated dataset of 2,000 Reddit threads and model responses labeled with offensive language and stance. Our analysis reveals that 42% of human responses agree with toxic comments, whereas only 13% agree with safe comments. This undesirable behavior is learned by neural dialogue models, such as DialoGPT, which we show are two times more likely to agree with offensive comments. To enable automatic detection of offensive language, we fine-tuned transformer-based classifiers on ToxiChat that achieve 0.71 F1 for offensive labels and 0.53 Macro-F1 for stance labels. Finally, we quantify the effectiveness of controllable text generation (CTG) methods to mitigate the tendency of neural dialogue models to agree with offensive comments. Compared to the baseline, our best CTG model achieves a 19% reduction in agreement with offensive comments and produces 29% fewer offensive replies. Our work highlights the need for further efforts to characterize and analyze inappropriate behavior in dialogue models, in order to help make them safer. Our code and corpus are available at https://github.com/abaheti95/ToxiChat .
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Neural dialogue models have been widely adopted in various chatbot applications because of their good performance in simulating and generalizing human conversations. However, there exists a dark side of these models -- due to the vulnerability of neural networks, a neural dialogue model can be manipulated by users to say what they want, which brings in concerns about the security of practical chatbot services. In this work, we investigate whether we can craft inputs that lead a well-trained black-box neural dialogue model to generate targeted outputs. We formulate this as a reinforcement learning (RL) problem and train a Reverse Dialogue Generator which efficiently finds such inputs for targeted outputs. Experiments conducted on a representative neural dialogue model show that our proposed model is able to discover such desired inputs in a considerable portion of cases. Overall, our work reveals this weakness of neural dialogue models and may prompt further researches of developing corresponding solutions to avoid it.
Neural conversation systems generate responses based on the sequence-to-sequence (SEQ2SEQ) paradigm. Typically, the model is equipped with a single set of learned parameters to generate responses for given input contexts. When confronting diverse conversations, its adaptability is rather limited and the model is hence prone to generate generic responses. In this work, we propose an {bf Ada}ptive {bf N}eural {bf D}ialogue generation model, textsc{AdaND}, which manages various conversations with conversation-specific parameterization. For each conversation, the model generates parameters of the encoder-decoder by referring to the input context. In particular, we propose two adaptive parameterization mechanisms: a context-aware and a topic-aware parameterization mechanism. The context-aware parameterization directly generates the parameters by capturing local semantics of the given context. The topic-aware parameterization enables parameter sharing among conversations with similar topics by first inferring the latent topics of the given context and then generating the parameters with respect to the distributional topics. Extensive experiments conducted on a large-scale real-world conversational dataset show that our model achieves superior performance in terms of both quantitative metrics and human evaluations.
Although deep learning models have brought tremendous advancements to the field of open-domain dialogue response generation, recent research results have revealed that the trained models have undesirable generation behaviors, such as malicious responses and generic (boring) responses. In this work, we propose a framework named Negative Training to minimize such behaviors. Given a trained model, the framework will first find generated samples that exhibit the undesirable behavior, and then use them to feed negative training signals for fine-tuning the model. Our experiments show that negative training can significantly reduce the hit rate of malicious responses, or discourage frequent responses and improve response diversity.
Neural dialogue response generation has gained much popularity in recent years. Maximum Likelihood Estimation (MLE) objective is widely adopted in existing dialogue model learning. However, models trained with MLE objective function are plagued by the low-diversity issue when it comes to the open-domain conversational setting. Inspired by the observation that humans not only learn from the positive signals but also benefit from correcting behaviors of undesirable actions, in this work, we introduce contrastive learning into dialogue generation, where the model explicitly perceives the difference between the well-chosen positive and negative utterances. Specifically, we employ a pretrained baseline model as a reference. During contrastive learning, the target dialogue model is trained to give higher conditional probabilities for the positive samples, and lower conditional probabilities for those negative samples, compared to the reference model. To manage the multi-mapping relations prevailed in human conversation, we augment contrastive dialogue learning with group-wise dual sampling. Extensive experimental results show that the proposed group-wise contrastive learning framework is suited for training a wide range of neural dialogue generation models with very favorable performance over the baseline training approaches.
Generative dialogue models currently suffer from a number of problems which standard maximum likelihood training does not address. They tend to produce generations that (i) rely too much on copying from the context, (ii) contain repetitions within utterances, (iii) overuse frequent words, and (iv) at a deeper level, contain logical flaws. In this work we show how all of these problems can be addressed by extending the recently introduced unlikelihood loss (Welleck et al., 2019) to these cases. We show that appropriate loss functions which regularize generated outputs to match human distributions are effective for the first three issues. For the last important general issue, we show applying unlikelihood to collected data of what a model should not do is effective for improving logical consistency, potentially paving the way to generative models with greater reasoning ability. We demonstrate the efficacy of our approach across several dialogue tasks.
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