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Register a new userWhen a crisis strikes: Emotion analysis and detection during COVID-19
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Added by
Junyi Jessy Li
Publication date
2021
fields
Informatics Engineering
and research's language is
English
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No Arabic abstract
Crises such as natural disasters, global pandemics, and social unrest continuously threaten our world and emotionally affect millions of people worldwide in distinct ways. Understanding emotions that people express during large-scale crises helps inform policy makers and first responders about the emotional states of the population as well as provide emotional support to those who need such support. We present CovidEmo, ~1K tweets labeled with emotions. We examine how well large pre-trained language models generalize across domains and crises in the task of perceived emotion prediction in the context of COVID-19. Our results show that existing models do not directly transfer from one disaster type to another but using labeled emotional corpora for domain adaptation is beneficial.
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Successful navigation of the Covid-19 pandemic is predicated on public cooperation with safety measures and appropriate perception of risk, in which emotion and attention play important roles. Signatures of public emotion and attention are present in social media data, thus natural language analysis of this text enables near-to-real-time monitoring of indicators of public risk perception. We compare key epidemiological indicators of the progression of the pandemic with indicators of the public perception of the pandemic constructed from ~20 million unique Covid-19-related tweets from 12 countries posted between 10th March -- 14th June 2020. We find evidence of psychophysical numbing: Twitter users increasingly fixate on mortality, but in a decreasingly emotional and increasingly analytic tone. Semantic network analysis based on word co-occurrences reveals changes in the emotional framing of Covid-19 casualties that are consistent with this hypothesis. We also find that the average attention afforded to national Covid-19 mortality rates is modelled accurately with the Weber-Fechner and power law functions of sensory perception. Our parameter estimates for these models are consistent with estimates from psychological experiments, and indicate that users in this dataset exhibit differential sensitivity by country to the national Covid-19 death rates. Our work illustrates the potential utility of social media for monitoring public risk perception and guiding public communication during crisis scenarios.
Behavioral gender differences are known to exist for a wide range of human activities including the way people communicate, move, provision themselves, or organize leisure activities. Using mobile phone data from 1.2 million devices in Austria (15% of the population) across the first phase of the COVID-19 crisis, we quantify gender-specific patterns of communication intensity, mobility, and circadian rhythms. We show the resilience of behavioral patterns with respect to the shock imposed by a strict nation-wide lock-down that Austria experienced in the beginning of the crisis with severe implications on public and private life. We find drastic differences in gender-specific responses during the different phases of the pandemic. After the lock-down gender differences in mobility and communication patterns increased massively, while sleeping patterns and circadian rhythms tend to synchronize. In particular, women had fewer but longer phone calls than men during the lock-down. Mobility declined massively for both genders, however, women tend to restrict their movement stronger than men. Women showed a stronger tendency to avoid shopping centers and more men frequented recreational areas. After the lock-down, males returned back to normal quicker than women; young age-cohorts return much quicker. Differences are driven by the young and adolescent population. An age stratification highlights the role of retirement on behavioral differences. We find that the length of a day of men and women is reduced by one hour. We discuss the findings in the light of gender-specific coping strategies in response to stress and crisis.
The COVID-19 pandemic led to the adoption of severe measures to counteract the spread of the infection. Social distancing and lockdown measures modifies peoples habits, while the Internet gains a major role to support remote working, e-teaching, online collaboration, gaming, video streaming, etc. All these sudden changes put unprecedented stress on the network. In this paper we analyze the impact of the lockdown enforcement on the Politecnico di Torino campus network. Right after the school shutdown on the 25th of February, PoliTO deployed its own in-house solution for virtual teaching. Ever since, the university provides about 600 virtual classes daily, serving more than 16,000 students per day. Here, we report a picture of how the pandemic changed PoliTOs network traffic. We first focus on the usage of remote working and collaborative platforms. Given the peculiarity of PoliTO in-house online teaching solution, we drill down on it, characterizing both the audience and the network footprint. Overall, we present a snapshot of the abrupt changes on campus traffic and learning due to COVID-19, and testify how the Internet has proved robust to successfully cope with challenges and maintain the university operations.
Computational measures of linguistic diversity help us understand the linguistic landscape using digital language data. The contribution of this paper is to calibrate measures of linguistic diversity using restrictions on international travel resulting from the COVID-19 pandemic. Previous work has mapped the distribution of languages using geo-referenced social media and web data. The goal, however, has been to describe these corpora themselves rather than to make inferences about underlying populations. This paper shows that a difference-in-differences method based on the Herfindahl-Hirschman Index can identify the bias in digital corpora that is introduced by non-local populations. These methods tell us where significant changes have taken place and whether this leads to increased or decreased diversity. This is an important step in aligning digital corpora like social media with the real-world populations that have produced them.
Social scientists and psychologists take interest in understanding how people express emotions and sentiments when dealing with catastrophic events such as natural disasters, political unrest, and terrorism. The COVID-19 pandemic is a catastrophic event that has raised a number of psychological issues such as depression given abrupt social changes and lack of employment. Advancements of deep learning-based language models have been promising for sentiment analysis with data from social networks such as Twitter. Given the situation with COVID-19 pandemic, different countries had different peaks where the rise and fall of new cases affected lock-downs which directly affected the economy and employment. During the rise of COVID-19 cases with stricter lock-downs, people have been expressing their sentiments in social media. This can provide a deep understanding of human psychology during catastrophic events. In this paper, we present a framework that employs deep learning-based language models via long short-term memory (LSTM) recurrent neural networks for sentiment analysis during the rise of novel COVID-19 cases in India. The framework features LSTM language model with a global vector embedding and state-of-art BERT language model. We review the sentiments expressed for selective months in 2020 which covers the first major peak of novel cases in India. Our framework utilises multi-label sentiment classification where more than one sentiment can be expressed at once. Our results indicate that the majority of the tweets have been positive with high levels of optimism during the rise of the novel COVID-19 cases and the number of tweets significantly lowered towards the peak. The predictions generally indicate that although the majority have been optimistic, a significant group of population has been annoyed towards the way the pandemic was handled by the authorities.
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