We investigate collisional loss in an ultracold mixture of $^{40}$K$^{87}$Rb molecules and $^{87}$Rb atoms, where chemical reactions between the two species are energetically forbidden. Through direct detection of the KRb$_{2}^{*}$ intermediate complexes formed from atom-molecule collisions, we show that a $1064$ nm laser source used for optical trapping of the sample can efficiently deplete the complex population via photo-excitation, an effect which can explain the universal two-body loss observed in the mixture. By monitoring the time-evolution of the KRb$_{2}^{*}$ population after a sudden reduction in the $1064$ nm laser intensity, we measure the lifetime of the complex ($0.39(6)$ ms), as well as the photo-excitation rate for $1064$ nm light ($0.50(3)$ $mu$s$^{-1}($kW/cm$^{2})^{-1}$). The observed lifetime is ${sim}10^{5}$ times longer than recent estimates based on the Rice-Ramsperger-Kassel-Marcus statistical theory, which calls for new insight to explain such a dramatic discrepancy.
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