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Register a new userWizard of Search Engine: Access to Information Through Conversations with Search Engines
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Added by
Pengjie Ren
Publication date
2021
fields
Informatics Engineering
and research's language is
English
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Conversational information seeking (CIS) is playing an increasingly important role in connecting people to information. Due to the lack of suitable resource, previous studies on CIS are limited to the study of theoretical/conceptual frameworks, laboratory-based user studies, or a particular aspect of CIS (e.g., asking clarifying questions). In this work, we make efforts to facilitate research on CIS from three aspects. (1) We formulate a pipeline for CIS with six sub-tasks: intent detection (ID), keyphrase extraction (KE), action prediction (AP), query selection (QS), passage selection (PS), and response generation (RG). (2) We release a benchmark dataset, called wizard of search engine (WISE), which allows for comprehensive and in-depth research on all aspects of CIS. (3) We design a neural architecture capable of training and evaluating both jointly and separately on the six sub-tasks, and devise a pre-train/fine-tune learning scheme, that can reduce the requirements of WISE in scale by making full use of available data. We report some useful characteristics of CIS based on statistics of WISE. We also show that our best performing model variant isable to achieve effective CIS as indicated by several metrics. We release the dataset, the code, as well as the evaluation scripts to facilitate future research by measuring further improvements in this important research direction.
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In this paper, we address the problem of answering complex information needs by conversing conversations with search engines, in the sense that users can express their queries in natural language, and directly receivethe information they need from a short system response in a conversational manner. Recently, there have been some attempts towards a similar goal, e.g., studies on Conversational Agents (CAs) and Conversational Search (CS). However, they either do not address complex information needs, or they are limited to the development of conceptual frameworks and/or laboratory-based user studies. We pursue two goals in this paper: (1) the creation of a suitable dataset, the Search as a Conversation (SaaC) dataset, for the development of pipelines for conversations with search engines, and (2) the development of astate-of-the-art pipeline for conversations with search engines, the Conversations with Search Engines (CaSE), using this dataset. SaaC is built based on a multi-turn conversational search dataset, where we further employ workers from a crowdsourcing platform to summarize each relevant passage into a short, conversational response. CaSE enhances the state-of-the-art by introducing a supporting token identification module and aprior-aware pointer generator, which enables us to generate more accurate responses. We carry out experiments to show that CaSE is able to outperform strong baselines. We also conduct extensive analyses on the SaaC dataset to show where there is room for further improvement beyond CaSE. Finally, we release the SaaC dataset and the code for CaSE and all models used for comparison to facilitate future research on this topic.
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Engineering a Web search engine offering effective and efficient information retrieval is a challenging task. This document presents our experiences from designing and developing a Web search engine offering a wide spectrum of functionalities and we report some interesting experimental results. A rather peculiar design choice of the engine is that its index is based on a DBMS, while some of the distinctive functionalities that are offered include advanced Greek language stemming, real time result clustering, and advanced link analysis techniques (also for spam page detection).
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