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Register a new userTracking entities in technical procedures -- a new dataset and baselines
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Maya Ramanath
Publication date
2021
fields
Informatics Engineering
and research's language is
English
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We introduce TechTrack, a new dataset for tracking entities in technical procedures. The dataset, prepared by annotating open domain articles from WikiHow, consists of 1351 procedures, e.g., How to connect a printer, identifies more than 1200 unique entities with an average of 4.7 entities per procedure. We evaluate the performance of state-of-the-art models on the entity-tracking task and find that they are well below the human annotation performance. We describe how TechTrack can be used to take forward the research on understanding procedures from temporal texts.
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MultiWOZ is a well-known task-oriented dialogue dataset containing over 10,000 annotated dialogues spanning 8 domains. It is extensively used as a benchmark for dialogue state tracking. However, recent works have reported presence of substantial noise in the dialogue state annotations. MultiWOZ 2.1 identified and fixed many of these erroneous annotations and user utterances, resulting in an improved version of this dataset. This work introduces MultiWOZ 2.2, which is a yet another improved version of this dataset. Firstly, we identify and fix dialogue state annotation errors across 17.3% of the utterances on top of MultiWOZ 2.1. Secondly, we redefine the ontology by disallowing vocabularies of slots with a large number of possible values (e.g., restaurant name, time of booking). In addition, we introduce slot span annotations for these slots to standardize them across recent models, which previously used custom string matching heuristics to generate them. We also benchmark a few state of the art dialogue state tracking models on the corrected dataset to facilitate comparison for future work. In the end, we discuss best practices for dialogue data collection that can help avoid annotation errors.
MultiWOZ 2.0 (Budzianowski et al., 2018) is a recently released multi-domain dialogue dataset spanning 7 distinct domains and containing over 10,000 dialogues. Though immensely useful and one of the largest resources of its kind to-date, MultiWOZ 2.0 has a few shortcomings. Firstly, there is substantial noise in the dialogue state annotations and dialogue utterances which negatively impact the performance of state-tracking models. Secondly, follow-up work (Lee et al., 2019) has augmented the original dataset with user dialogue acts. This leads to multiple co-existe
We present the first dataset for tracking state changes in procedural text from arbitrary domains by using an unrestricted (open) vocabulary. For example, in a text describing fog removal using potatoes, a car window may transition between being foggy, sticky,opaque, and clear. Previous formulations of this task provide the text and entities involved,and ask how those entities change for just a small, pre-defined set of attributes (e.g., location), limiting their fidelity. Our solution is a new task formulation where given just a procedural text as input, the task is to generate a set of state change tuples(entity, at-tribute, before-state, after-state)for each step,where the entity, attribute, and state values must be predicted from an open vocabulary. Using crowdsourcing, we create OPENPI1, a high-quality (91.5% coverage as judged by humans and completely vetted), and large-scale dataset comprising 29,928 state changes over 4,050 sentences from 810 procedural real-world paragraphs from WikiHow.com. A current state-of-the-art generation model on this task achieves 16.1% F1 based on BLEU metric, leaving enough room for novel model architectures.
Guided troubleshooting is an inherent task in the domain of technical support services. When a customer experiences an issue with the functioning of a technical service or a product, an expert user helps guide the customer through a set of steps comprising a troubleshooting procedure. The objective is to identify the source of the problem through a set of diagnostic steps and observations, and arrive at a resolution. Procedures containing these set of diagnostic steps and observations in response to different problems are common artifacts in the body of technical support documentation. The ability to use machine learning and linguistics to understand and leverage these procedures for applications like intelligent chatbots or robotic process automation, is crucial. Existing research on question answering or intelligent chatbots does not look within procedures or deep-understand them. In this paper, we outline a system for mining procedures from technical support documents. We create models for solving important subproblems like extraction of procedures, identifying decision points within procedures, identifying blocks of instructions corresponding to these decision points and mapping instructions within a decision block. We also release a dataset containing our manual annotations on publicly available support documents, to promote further research on the problem.
Extracting structured clinical information from free-text radiology reports can enable the use of radiology report information for a variety of critical healthcare applications. In our work, we present RadGraph, a dataset of entities and relations in full-text chest X-ray radiology reports based on a novel information extraction schema we designed to structure radiology reports. We release a development dataset, which contains board-certified radiologist annotations for 500 radiology reports from the MIMIC-CXR dataset (14,579 entities and 10,889 relations), and a test dataset, which contains two independent sets of board-certified radiologist annotations for 100 radiology reports split equally across the MIMIC-CXR and CheXpert datasets. Using these datasets, we train and test a deep learning model, RadGraph Benchmark, that achieves a micro F1 of 0.82 and 0.73 on relation extraction on the MIMIC-CXR and CheXpert test sets respectively. Additionally, we release an inference dataset, which contains annotations automatically generated by RadGraph Benchmark across 220,763 MIMIC-CXR reports (around 6 million entities and 4 million relations) and 500 CheXpert reports (13,783 entities and 9,908 relations) with mappings to associated chest radiographs. Our freely available dataset can facilitate a wide range of research in medical natural language processing, as well as computer vision and multi-modal learning when linked to chest radiographs.
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