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Register a new userMicroHECL: High-Efficient Root Cause Localization in Large-Scale Microservice Systems
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Added by
Chenxi Zhang
Publication date
2021
fields
Informatics Engineering
and research's language is
English
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Availability issues of industrial microservice systems (e.g., drop of successfully placed orders and processed transactions) directly affect the running of the business. These issues are usually caused by various types of service anomalies which propagate along service dependencies. Accurate and high-efficient root cause localization is thus a critical challenge for large-scale industrial microservice systems. Existing approaches use service dependency graph based analysis techniques to automatically locate root causes. However, these approaches are limited due to their inaccurate detection of service anomalies and inefficient traversing of service dependency graph. In this paper, we propose a high-efficient root cause localization approach for availability issues of microservice systems, called MicroHECL. Based on a dynamically constructed service call graph, MicroHECL analyzes possible anomaly propagation chains, and ranks candidate root causes based on correlation analysis. We combine machine learning and statistical methods and design customized models for the detection of different types of service anomalies (i.e., performance, reliability, traffic). To improve the efficiency, we adopt a pruning strategy to eliminate irrelevant service calls in anomaly propagation chain analysis. Experimental studies show that MicroHECL significantly outperforms two state-of-the-art baseline approaches in terms of both accuracy and efficiency. MicroHECL has been used in Alibaba and achieves a top-3 hit ratio of 68% with root cause localization time reduced from 30 minutes to 5 minutes.
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Service reliability is one of the key challenges that cloud providers have to deal with. In cloud systems, unplanned service failures may cause severe cascading impacts on their dependent services, deteriorating customer satisfaction. Predicting the cascading impacts accurately and efficiently is critical to the operation and maintenance of cloud systems. Existing approaches identify whether one service depends on another via distributed tracing but no prior work focused on discriminating to what extent the dependency between cloud services is. In this paper, we survey the outages and the procedure for failure diagnosis in two cloud providers to motivate the definition of the intensity of dependency. We define the intensity of dependency between two services as how much the status of the callee service influences the caller service. Then we propose AID, the first approach to predict the intensity of dependencies between cloud services. AID first generates a set of candidate dependency pairs from the spans. AID then represents the status of each cloud service with a multivariate time series aggregated from the spans. With the representation of services, AID calculates the similarities between the statuses of the caller and the callee of each candidate pair. Finally, AID aggregates the similarities to produce a unified value as the intensity of the dependency. We evaluate AID on the data collected from an open-source microservice benchmark and a cloud system in production. The experimental results show that AID can efficiently and accurately predict the intensity of dependencies. We further demonstrate the usefulness of our method in a large-scale commercial cloud system.
For large-scale distributed systems, its crucial to efficiently diagnose the root causes of incidents to maintain high system availability. The recent development of microservice architecture brings three major challenges (i.e., operation, system scale, and monitoring complexities) to root cause analysis (RCA) in industrial settings. To tackle these challenges, in this paper, we present Groot, an event-graph-based approach for RCA. Groot constructs a real-time causality graph based on events that summarize various types of metrics, logs, and activities in the system under analysis. Moreover, to incorporate domain knowledge from site reliability engineering (SRE) engineers, Groot can be customized with user-defined events and domain-specific rules. Currently, Groot supports RCA among 5,000 real production services and is actively used by the SRE teamin a global e-commerce system serving more than 185 million active buyers per year. Over 15 months, we collect a data setcontaining labeled root causes of 952 real production incidents for evaluation. The evaluation results show that Groot is able to achieve 95% top-3 accuracy and 78% top-1 accuracy. To share our experience in deploying and adopting RCA in industrial settings, we conduct survey to show that users of Grootfindit helpful and easy to use. We also share the lessons learnedfrom deploying and adopting Grootto solve RCA problems inproduction environments.
This paper explores the issues around the construction of large-scale complex systems which are built as systems of systems and suggests that there are fundamental reasons, derived from the inherent complexity in these systems, why our current software engineering methods and techniques cannot be scaled up to cope with the engineering challenges of constructing such systems. It then goes on to propose a research and education agenda for software engineering that identifies the major challenges and issues in the development of large-scale complex, software-intensive systems. Central to this is the notion that we cannot separate software from the socio-technical environment in which it is used.
Microservices have become popular in the past few years, attracting the interest of both academia and industry. Despite of its benefits, this new architectural style still poses important challenges, such as resilience, performance and evolution. Self-adaptation techniques have been applied recently as an alternative to solve or mitigate those problems. However, due to the range of quality attributes that affect microservice architectures, many different self-adaptation strategies can be used. Thus, to understand the state-of-the-art of the use of self-adaptation techniques and mechanisms in microservice-based systems, this work conducted a systematic mapping, in which 21 primary studies were analyzed considering qualitative and quantitative research questions. The results show that most studies focus on the Monitor phase (28.57%) of the adaptation control loop, address the self-healing property (23.81%), apply a reactive adaptation strategy (80.95%) in the system infrastructure level (47.62%) and use a centralized approach (38.10%). From those, it was possible to propose some research directions to fill existing gaps.
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