We present a quantum description of black holes with a matter core given by coherent states of gravitons. The expected behaviour in the weak-field region outside the horizon is recovered, with arbitrarily good approximation, but the classical central singularity cannot be resolved because the coherent states do not contain modes of arbitrarily short wavelength. Ensuing quantum corrections both in the interior and exterior are also estimated by assuming the mean-field approximation continues to hold. These deviations from the classical black hole geometry could result in observable effects in the gravitational collapse of compact objects and both astrophysical and microscopic black holes.