No Arabic abstract
Intent classification and slot filling are two critical tasks for natural language understanding. Traditionally the two tasks have been deemed to proceed independently. However, more recently, joint models for intent classification and slot filling have achieved state-of-the-art performance, and have proved that there exists a strong relationship between the two tasks. This article is a compilation of past work in natural language understanding, especially joint intent classification and slot filling. We observe three milestones in this research so far: Intent detection to identify the speakers intention, slot filling to label each word token in the speech/text, and finally, joint intent classification and slot filling tasks. In this article, we describe trends, approaches, issues, data sets, evaluation metrics in intent classification and slot filling. We also discuss representative performance values, describe shared tasks, and provide pointers to future work, as given in prior works. To interpret the state-of-the-art trends, we provide multiple tables that describe and summarise past research along different dimensions, including the types of features, base approaches, and dataset domain used.
Intent detection and slot filling are two main tasks in natural language understanding (NLU) for identifying users needs from their utterances. These two tasks are highly related and often trained jointly. However, most previous works assume that each utterance only corresponds to one intent, ignoring the fact that a user utterance in many cases could include multiple intents. In this paper, we propose a novel Self-Distillation Joint NLU model (SDJN) for multi-intent NLU. First, we formulate multiple intent detection as a weakly supervised problem and approach with multiple instance learning (MIL). Then, we design an auxiliary loop via self-distillation with three orderly arranged decoders: Initial Slot Decoder, MIL Intent Decoder, and Final Slot Decoder. The output of each decoder will serve as auxiliary information for the next decoder. With the auxiliary knowledge provided by the MIL Intent Decoder, we set Final Slot Decoder as the teacher model that imparts knowledge back to Initial Slot Decoder to complete the loop. The auxiliary loop enables intents and slots to guide mutually in-depth and further boost the overall NLU performance. Experimental results on two public multi-intent datasets indicate that our model achieves strong performance compared to others.
Slot filling and intent detection have become a significant theme in the field of natural language understanding. Even though slot filling is intensively associated with intent detection, the characteristics of the information required for both tasks are different while most of those approaches may not fully aware of this problem. In addition, balancing the accuracy of two tasks effectively is an inevitable problem for the joint learning model. In this paper, a Continual Learning Interrelated Model (CLIM) is proposed to consider semantic information with different characteristics and balance the accuracy between intent detection and slot filling effectively. The experimental results show that CLIM achieves state-of-the-art performace on slot filling and intent detection on ATIS and Snips.
Intent detection and slot filling are two fundamental tasks for building a spoken language understanding (SLU) system. Multiple deep learning-based joint models have demonstrated excellent results on the two tasks. In this paper, we propose a new joint model with a wheel-graph attention network (Wheel-GAT) which is able to model interrelated connections directly for intent detection and slot filling. To construct a graph structure for utterances, we create intent nodes, slot nodes, and directed edges. Intent nodes can provide utterance-level semantic information for slot filling, while slot nodes can also provide local keyword information for intent. Experiments show that our model outperforms multiple baselines on two public datasets. Besides, we also demonstrate that using Bidirectional Encoder Representation from Transformer (BERT) model further boosts the performance in the SLU task.
Traditional slot filling in natural language understanding (NLU) predicts a one-hot vector for each word. This form of label representation lacks semantic correlation modelling, which leads to severe data sparsity problem, especially when adapting an NLU model to a new domain. To address this issue, a novel label embedding based slot filling framework is proposed in this paper. Here, distributed label embedding is constructed for each slot using prior knowledge. Three encoding methods are investigated to incorporate different kinds of prior knowledge about slots: atomic concepts, slot descriptions, and slot exemplars. The proposed label embeddings tend to share text patterns and reuses data with different slot labels. This makes it useful for adaptive NLU with limited data. Also, since label embedding is independent of NLU model, it is compatible with almost all deep learning based slot filling models. The proposed approaches are evaluated on three datasets. Experiments on single domain and domain adaptation tasks show that label embedding achieves significant performance improvement over traditional one-hot label representation as well as advanced zero-shot approaches.
Utterance-level intent detection and token-level slot filling are two key tasks for natural language understanding (NLU) in task-oriented systems. Most existing approaches assume that only a single intent exists in an utterance. However, there are often multiple intents within an utterance in real-life scenarios. In this paper, we propose a multi-intent NLU framework, called SLIM, to jointly learn multi-intent detection and slot filling based on BERT. To fully exploit the existing annotation data and capture the interactions between slots and intents, SLIM introduces an explicit slot-intent classifier to learn the many-to-one mapping between slots and intents. Empirical results on three public multi-intent datasets demonstrate (1) the superior performance of SLIM compared to the current state-of-the-art for NLU with multiple intents and (2) the benefits obtained from the slot-intent classifier.