Quantum spin liquids (QSLs) are an exotic state of matter that is subject to extensive research. However, the relationship between the ubiquitous disorder and the QSL behaviors is still unclear. Here, by performing comparative experimental studies on two kagom{e}-lattice QSL candidates, Tm$_3$Sb$_3$Zn$_2$O$_{14}$ and Tm$_3$Sb$_3$Mg$_2$O$_{14}$, which are isostructural to each other but with strong and weak structural disorder, respectively, we show unambiguously that the disorder can induce spin-liquid-like features. In particular, both compounds show dominant antiferromagnetic interactions with a Curie-Weiss temperature of -17.4 and -28.7 K for Tm$_3$Sb$_3$Zn$_2$O$_{14}$ and Tm$_3$Sb$_3$Mg$_2$O$_{14}$, respectively, but remain disordered down to about 0.05 K. Specific heat results suggest the presence of gapless magnetic excitations characterized by a residual linear term. Magnetic excitation spectra obtained by inelastic neutron scattering (INS) at low temperatures display broad continua. All these observations are consistent with those of a QSL. However, we find in Tm$_3$Sb$_3$Zn$_2$O$_{14}$ which has strong disorder resulting from the random mixing of the magnetic Tm$^{3+}$ and nonmagnetic Zn$^{2+}$, that the low-energy magnetic excitations observed in the specific heat and INS measurements are substantially enhanced, compared to those of Tm$_3$Sb$_3$Mg$_2$O$_{14}$ which has much less disorder. We believe that the effective spins of the Tm$^{3+}$ ions in the Zn$^{2+}$/Mg$^{2+}$ sites give rise to the low-energy magnetic excitations, and the amount of the random occupancy determines the excitation strength. These results provide direct evidence of the mimicry of a QSL caused by disorder.
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