No Arabic abstract
Human dialogues are scenario-based and appropriate responses generally relate to the latent context knowledge entailed by the specific scenario. To enable responses that are more meaningful and context-specific, we propose to improve generative dialogue systems from the scenario perspective, where both dialogue history and future conversation are taken into account to implicitly reconstruct the scenario knowledge. More importantly, the conversation scenarios are further internalized using imitation learning framework, where the conventional dialogue model that has no access to future conversations is effectively regularized by transferring the scenario knowledge contained in hierarchical supervising signals from the scenario-based dialogue model, so that the future conversation is not required in actual inference. Extensive evaluations show that our approach significantly outperforms state-of-the-art baselines on diversity and relevance, and expresses scenario-specific knowledge.
For dialogue response generation, traditional generative models generate responses solely from input queries. Such models rely on insufficient information for generating a specific response since a certain query could be answered in multiple ways. Consequentially, those models tend to output generic and dull responses, impeding the generation of informative utterances. Recently, researchers have attempted to fill the information gap by exploiting information retrieval techniques. When generating a response for a current query, similar dialogues retrieved from the entire training data are considered as an additional knowledge source. While this may harvest massive information, the generative models could be overwhelmed, leading to undesirable performance. In this paper, we propose a new framework which exploits retrieval results via a skeleton-then-response paradigm. At first, a skeleton is generated by revising the retrieved responses. Then, a novel generative model uses both the generated skeleton and the original query for response generation. Experimental results show that our approaches significantly improve the diversity and informativeness of the generated responses.
Neural conversation systems generate responses based on the sequence-to-sequence (SEQ2SEQ) paradigm. Typically, the model is equipped with a single set of learned parameters to generate responses for given input contexts. When confronting diverse conversations, its adaptability is rather limited and the model is hence prone to generate generic responses. In this work, we propose an {bf Ada}ptive {bf N}eural {bf D}ialogue generation model, textsc{AdaND}, which manages various conversations with conversation-specific parameterization. For each conversation, the model generates parameters of the encoder-decoder by referring to the input context. In particular, we propose two adaptive parameterization mechanisms: a context-aware and a topic-aware parameterization mechanism. The context-aware parameterization directly generates the parameters by capturing local semantics of the given context. The topic-aware parameterization enables parameter sharing among conversations with similar topics by first inferring the latent topics of the given context and then generating the parameters with respect to the distributional topics. Extensive experiments conducted on a large-scale real-world conversational dataset show that our model achieves superior performance in terms of both quantitative metrics and human evaluations.
In the past few years, audiences from different fields witness the achievements of sequence-to-sequence models (e.g., LSTM+attention, Pointer Generator Networks, and Transformer) to enhance dialogue content generation. While content fluency and accuracy often serve as the major indicators for model training, dialogue logics, carrying critical information for some particular domains, are often ignored. Take customer service and court debate dialogue as examples, compatible logics can be observed across different dialogue instances, and this information can provide vital evidence for utterance generation. In this paper, we propose a novel network architecture - Cross Copy Networks(CCN) to explore the current dialog context and similar dialogue instances logical structure simultaneously. Experiments with two tasks, court debate and customer service content generation, proved that the proposed algorithm is superior to existing state-of-art content generation models.
In comparison to the interpretation of classification models, the explanation of sequence generation models is also an important problem, however it has seen little attention. In this work, we study model-agnostic explanations of a representative text generation task -- dialogue response generation. Dialog response generation is challenging with its open-ended sentences and multiple acceptable responses. To gain insights into the reasoning process of a generation model, we propose anew method, local explanation of response generation (LERG) that regards the explanations as the mutual interaction of segments in input and output sentences. LERG views the sequence prediction as uncertainty estimation of a human response and then creates explanations by perturbing the input and calculating the certainty change over the human response. We show that LERG adheres to desired properties of explanations for text generation including unbiased approximation, consistency and cause identification. Empirically, our results show that our method consistently improves other widely used methods on proposed automatic- and human- evaluation metrics for this new task by 4.4-12.8%. Our analysis demonstrates that LERG can extract both explicit and implicit relations between input and output segments.
Although deep learning models have brought tremendous advancements to the field of open-domain dialogue response generation, recent research results have revealed that the trained models have undesirable generation behaviors, such as malicious responses and generic (boring) responses. In this work, we propose a framework named Negative Training to minimize such behaviors. Given a trained model, the framework will first find generated samples that exhibit the undesirable behavior, and then use them to feed negative training signals for fine-tuning the model. Our experiments show that negative training can significantly reduce the hit rate of malicious responses, or discourage frequent responses and improve response diversity.