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Most recommender systems (RS) research assumes that a users utility can be maximized independently of the utility of the other agents (e.g., other users, content providers). In realistic settings, this is often not true---the dynamics of an RS ecosystem couple the long-term utility of all agents. In this work, we explore settings in which content providers cannot remain viable unless they receive a certain level of user engagement. We formulate the recommendation problem in this setting as one of equilibrium selection in the induced dynamical system, and show that it can be solved as an optimal constrained matching problem. Our model ensures the system reaches an equilibrium with maximal social welfare supported by a sufficiently diverse set of viable providers. We demonstrate that even in a simple, stylized dynamical RS model, the standard myopic approach to recommendation---always matching a user to the best provider---performs poorly. We develop several scalable techniques to solve the matching problem, and also draw connections to various notions of user regret and fairness, arguing that these outcomes are fairer in a utilitarian sense.
Recommender systems are software applications that help users to find items of interest in situations of information overload. Current research often assumes a one-shot interaction paradigm, where the users preferences are estimated based on past observed behavior and where the presentation of a ranked list of suggestions is the main, one-directional form of user interaction. Conversational recommender systems (CRS) take a different approach and support a richer set of interactions. These interactions can, for example, help to improve the preference elicitation process or allow the user to ask questions about the recommendations and to give feedback. The interest in CRS has significantly increased in the past few years. This development is mainly due to the significant progress in the area of natural language processing, the emergence of new voice-controlled home assistants, and the increased use of chatbot technology. With this paper, we provide a detailed survey of existing approaches to conversational recommendation. We categorize these approaches in various dimensions, e.g., in terms of the supported user intents or the knowledge they use in the background. Moreover, we discuss technological approaches, review how CRS are evaluated, and finally identify a number of gaps that deserve more research in the future.
An enduring issue in higher education is student retention to successful graduation. National statistics indicate that most higher education institutions have four-year degree completion rates around 50 percent, or just half of their student populations. While there are prediction models which illuminate what factors assist with college student success, interventions that support course selections on a semester-to-semester basis have yet to be deeply understood. To further this goal, we develop a system to predict students grades in the courses they will enroll in during the next enrollment term by learning patterns from historical transcript data coupled with additional information about students, courses and the instructors teaching them. We explore a variety of classic and state-of-the-art techniques which have proven effective for recommendation tasks in the e-commerce domain. In our experiments, Factorization Machines (FM), Random Forests (RF), and the Personalized Multi-Linear Regression model achieve the lowest prediction error. Application of a novel feature selection technique is key to the predictive success and interpretability of the FM. By comparing feature importance across populations and across models, we uncover strong connections between instructor characteristics and student performance. We also discover key differences between transfer and non-transfer students. Ultimately we find that a hybrid FM-RF method can be used to accurately predict grades for both new and returning students taking both new and existing courses. Application of these techniques holds promise for student degree planning, instructor interventions, and personalized advising, all of which could improve retention and academic performance.
Recommender systems play a crucial role in our daily lives. Feed streaming mechanism has been widely used in the recommender system, especially on the mobile Apps. The feed streaming setting provides users the interactive manner of recommendation in never-ending feeds. In such an interactive manner, a good recommender system should pay more attention to user stickiness, which is far beyond classical instant metrics, and typically measured by {bf long-term user engagement}. Directly optimizing the long-term user engagement is a non-trivial problem, as the learning target is usually not available for conventional supervised learning methods. Though reinforcement learning~(RL) naturally fits the problem of maximizing the long term rewards, applying RL to optimize long-term user engagement is still facing challenges: user behaviors are versatile and difficult to model, which typically consists of both instant feedback~(e.g. clicks, ordering) and delayed feedback~(e.g. dwell time, revisit); in addition, performing effective off-policy learning is still immature, especially when combining bootstrapping and function approximation. To address these issues, in this work, we introduce a reinforcement learning framework --- FeedRec to optimize the long-term user engagement. FeedRec includes two components: 1)~a Q-Network which designed in hierarchical LSTM takes charge of modeling complex user behaviors, and 2)~an S-Network, which simulates the environment, assists the Q-Network and voids the instability of convergence in policy learning. Extensive experiments on synthetic data and a real-world large scale data show that FeedRec effectively optimizes the long-term user engagement and outperforms state-of-the-arts.
Recently, we have struck the balance between the information freshness, in terms of age of information (AoI), experienced by users and energy consumed by sensors, by appropriately activating sensors to update their current status in caching enabled Internet of Things (IoT) networks [1]. To solve this problem, we cast the corresponding status update procedure as a continuing Markov Decision Process (MDP) (i.e., without termination states), where the number of state-action pairs increases exponentially with respect to the number of considered sensors and users. Moreover, to circumvent the curse of dimensionality, we have established a methodology for designing deep reinforcement learning (DRL) algorithms to maximize (resp. minimize) the average reward (resp. cost), by integrating R-learning, a tabular reinforcement learning (RL) algorithm tailored for maximizing the long-term average reward, and traditional DRL algorithms, initially developed to optimize the discounted long-term cumulative reward rather than the average one. In this technical report, we would present detailed discussions on the technical contributions of this methodology.
The development of recommender systems that optimize multi-turn interaction with users, and model the interactions of different agents (e.g., users, content providers, vendors) in the recommender ecosystem have drawn increasing attention in recent years. Developing and training models and algorithms for such recommenders can be especially difficult using static datasets, which often fail to offer the types of counterfactual predictions needed to evaluate policies over extended horizons. To address this, we develop RecSim NG, a probabilistic platform for the simulation of multi-agent recommender systems. RecSim NG is a scalable, modular, differentiable simulator implemented in Edward2 and TensorFlow. It offers: a powerful, general probabilistic programming language for agent-behavior specification; tools for probabilistic inference and latent-variable model learning, backed by automatic differentiation and tracing; and a TensorFlow-based runtime for running simulations on accelerated hardware. We describe RecSim NG and illustrate how it can be used to create transparent, configurable, end-to-end models of a recommender ecosystem, complemented by a small set of simple use cases that demonstrate how RecSim NG can help both researchers and practitioners easily develop and train novel algorithms for recommender systems.