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Register a new userEfficient Context and Schema Fusion Networks for Multi-Domain Dialogue State Tracking
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Su Zhu
Publication date
2020
fields
Informatics Engineering
and research's language is
English
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Dialogue state tracking (DST) aims at estimating the current dialogue state given all the preceding conversation. For multi-domain DST, the data sparsity problem is a major obstacle due to increased numbers of state candidates and dialogue lengths. To encode the dialogue context efficiently, we utilize the previous dialogue state (predicted) and the current dialogue utterance as the input for DST. To consider relations among different domain-slots, the schema graph involving prior knowledge is exploited. In this paper, a novel context and schema fusion network is proposed to encode the dialogue context and schema graph by using internal and external attention mechanisms. Experiment results show that our approach can obtain new state-of-the-art performance of the open-vocabulary DST on both MultiWOZ 2.0 and MultiWOZ 2.1 benchmarks.
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MultiWOZ 2.0 (Budzianowski et al., 2018) is a recently released multi-domain dialogue dataset spanning 7 distinct domains and containing over 10,000 dialogues. Though immensely useful and one of the largest resources of its kind to-date, MultiWOZ 2.0 has a few shortcomings. Firstly, there is substantial noise in the dialogue state annotations and dialogue utterances which negatively impact the performance of state-tracking models. Secondly, follow-up work (Lee et al., 2019) has augmented the original dataset with user dialogue acts. This leads to multiple co-existe
Most recently proposed approaches in dialogue state tracking (DST) leverage the context and the last dialogue states to track current dialogue states, which are often slot-value pairs. Although the context contains the complete dialogue information, the information is usually indirect and even requires reasoning to obtain. The information in the lastly predicted dialogue states is direct, but when there is a prediction error, the dialogue information from this source will be incomplete or erroneous. In this paper, we propose the Dialogue State Tracking with Multi-Level Fusion of Predicted Dialogue States and Conversations network (FPDSC). This model extracts information of each dialogue turn by modeling interactions among each turn utterance, the corresponding last dialogue states, and dialogue slots. Then the representation of each dialogue turn is aggregated by a hierarchical structure to form the passage information, which is utilized in the current turn of DST. Experimental results validate the effectiveness of the fusion network with 55.03% and 59.07% joint accuracy on MultiWOZ 2.0 and MultiWOZ 2.1 datasets, which reaches the state-of-the-art performance. Furthermore, we conduct the deleted-value and related-slot experiments on MultiWOZ 2.1 to evaluate our model.
We present a novel approach to dialogue state tracking and referring expression resolution tasks. Successful contextual understanding of multi-turn spoken dialogues requires resolving referring expressions across turns and tracking the entities relevant to the conversation across turns. Tracking conversational state is particularly challenging in a multi-domain scenario when there exist multiple spoken language understanding (SLU) sub-systems, and each SLU sub-system operates on its domain-specific meaning representation. While previous approaches have addressed the disparate schema issue by learning candidate transformations of the meaning representation, in this paper, we instead model the reference resolution as a dialogue context-aware user query reformulation task -- the dialog state is serialized to a sequence of natural language tokens representing the conversation. We develop our model for query reformulation using a pointer-generator network and a novel multi-task learning setup. In our experiments, we show a significant improvement in absolute F1 on an internal as well as a, soon to be released, public benchmark respectively.
Existing dialog state tracking (DST) models are trained with dialog data in a random order, neglecting rich structural information in a dataset. In this paper, we propose to use curriculum learning (CL) to better leverage both the curriculum structure and schema structure for task-oriented dialogs. Specifically, we propose a model-agnostic framework called Schema-aware Curriculum Learning for Dialog State Tracking (SaCLog), which consists of a preview module that pre-trains a DST model with schema information, a curriculum module that optimizes the model with CL, and a review module that augments mispredicted data to reinforce the CL training. We show that our proposed approach improves DST performance over both a transformer-based and RNN-based DST model (TripPy and TRADE) and achieves new state-of-the-art results on WOZ2.0 and MultiWOZ2.1.
We present our work on Track 4 in the Dialogue System Technology Challenges 8 (DSTC8). The DSTC8-Track 4 aims to perform dialogue state tracking (DST) under the zero-shot settings, in which the model needs to generalize on unseen service APIs given a schema definition of these target APIs. Serving as the core for many virtual assistants such as Siri, Alexa, and Google Assistant, the DST keeps track of the users goal and what happened in the dialogue history, mainly including intent prediction, slot filling, and user state tracking, which tests models ability of natural language understanding. Recently, the pretrained language models have achieved state-of-the-art results and shown impressive generalization ability on various NLP tasks, which provide a promising way to perform zero-shot learning for language understanding. Based on this, we propose a schema-guided paradigm for zero-shot dialogue state tracking (SGP-DST) by fine-tuning BERT, one of the most popular pretrained language models. The SGP-DST system contains four modules for intent prediction, slot prediction, slot transfer prediction, and user state summarizing respectively. According to the official evaluation results, our SGP-DST (team12) ranked 3rd on the joint goal accuracy (primary evaluation metric for ranking submissions) and 1st on the requsted slots F1 among 25 participant teams.
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