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Register a new userA Review of Personality in Human Robot Interactions
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Added by
Lionel Robert
Publication date
2020
fields
Informatics Engineering
and research's language is
English
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Personality has been identified as a vital factor in understanding the quality of human robot interactions. Despite this the research in this area remains fragmented and lacks a coherent framework. This makes it difficult to understand what we know and identify what we do not. As a result our knowledge of personality in human robot interactions has not kept pace with the deployment of robots in organizations or in our broader society. To address this shortcoming, this paper reviews 83 articles and 84 separate studies to assess the current state of human robot personality research. This review: (1) highlights major thematic research areas, (2) identifies gaps in the literature, (3) derives and presents major conclusions from the literature and (4) offers guidance for future research.
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A solid methodology to understand human perception and preferences in human-robot interaction (HRI) is crucial in designing real-world HRI. Social cognition posits that the dimensions Warmth and Competence are central and universal dimensions characterizing other humans. The Robotic Social Attribute Scale (RoSAS) proposes items for those dimensions suitable for HRI and validated them in a visual observation study. In this paper we complement the validation by showing the usability of these dimensions in a behavior based, physical HRI study with a fully autonomous robot. We compare the findings with the popular Godspeed dimensions Animacy, Anthropomorphism, Likeability, Perceived Intelligence and Perceived Safety. We found that Warmth and Competence, among all RoSAS and Godspeed dimensions, are the most important predictors for human preferences between different robot behaviors. This predictive power holds even when there is no clear consensus preference or significant factor difference between conditions.
Robots are becoming an important way to deliver health care, and personality is vital to understanding their effectiveness. Despite this, there is a lack of a systematic overarching understanding of personality in health care human robot interaction (H-HRI). To address this, the authors conducted a review that identified 18 studies on personality in H-HRI. This paper presents the results of that systematic literature review. Insights are derived from this review regarding the methodologies, outcomes, and samples utilized. The authors of this review discuss findings across this literature while identifying several gaps worthy of attention. Overall, this paper is an important starting point in understanding personality in H-HRI.
To better understand the impacts of similarities and dissimilarities in human and AV personalities we conducted an experimental study with 443 individuals. Generally, similarities in human and AV personalities led to a higher perception of AV safety only when both were high in specific personality traits. Dissimilarities in human and AV personalities also yielded a higher perception of AV safety, but only when the AV was higher than the human in a particular personality trait.
Organizations are rapidly deploying artificial intelligence (AI) systems to manage their workers. However, AI has been found at times to be unfair to workers. Unfairness toward workers has been associated with decreased worker effort and increased worker turnover. To avoid such problems, AI systems must be designed to support fairness and redress instances of unfairness. Despite the attention related to AI unfairness, there has not been a theoretical and systematic approach to developing a design agenda. This paper addresses the issue in three ways. First, we introduce the organizational justice theory, three different fairness types (distributive, procedural, interactional), and the frameworks for redressing instances of unfairness (retributive justice, restorative justice). Second, we review the design literature that specifically focuses on issues of AI fairness in organizations. Third, we propose a design agenda for AI fairness in organizations that applies each of the fairness types to organizational scenarios. Then, the paper concludes with implications for future research.
Since the late 1990s when speech companies began providing their customer-service software in the market, people have gotten used to speaking to machines. As people interact more often with voice and gesture controlled machines, they expect the machines to recognize different emotions, and understand other high level communication features such as humor, sarcasm and intention. In order to make such communication possible, the machines need an empathy module in them which can extract emotions from human speech and behavior and can decide the correct response of the robot. Although research on empathetic robots is still in the early stage, we described our approach using signal processing techniques, sentiment analysis and machine learning algorithms to make robots that can understand human emotion. We propose Zara the Supergirl as a prototype system of empathetic robots. It is a software based virtual android, with an animated cartoon character to present itself on the screen. She will get smarter and more empathetic through its deep learning algorithms, and by gathering more data and learning from it. In this paper, we present our work so far in the areas of deep learning of emotion and sentiment recognition, as well as humor recognition. We hope to explore the future direction of android development and how it can help improve peoples lives.
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