We show that from an appropriate manipulation of the biconfluent Heun differential equation can obtain the correct expression for the energy eigenvalues for the Klein-Gordon equation without potential in the background of Som-Raychaudhuri space-time with a cosmic string as a case particular ($k_{L}=0$) of [Vit{o}ria et al. Eur. Phys. J. C (2018) 78:44], in opposition what was stated in a recent paper published in this journal [F. Ahmed, Eur. Phys. J. C (2019) 79:682].
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