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Dialog State Tracking with Reinforced Data Augmentation

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 Added by Yichun Yin
 Publication date 2019
and research's language is English




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Neural dialog state trackers are generally limited due to the lack of quantity and diversity of annotated training data. In this paper, we address this difficulty by proposing a reinforcement learning (RL) based framework for data augmentation that can generate high-quality data to improve the neural state tracker. Specifically, we introduce a novel contextual bandit generator to learn fine-grained augmentation policies that can generate new effective instances by choosing suitable replacements for the specific context. Moreover, by alternately learning between the generator and the state tracker, we can keep refining the generative policies to generate more high-quality training data for neural state tracker. Experimental results on the WoZ and MultiWoZ (restaurant) datasets demonstrate that the proposed framework significantly improves the performance over the state-of-the-art models, especially with limited training data.



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Recent works have shown that generative data augmentation, where synthetic samples generated from deep generative models complement the training dataset, benefit NLP tasks. In this work, we extend this approach to the task of dialog state tracking for goal-oriented dialogs. Due to the inherent hierarchical structure of goal-oriented dialogs over utterances and related annotations, the deep generative model must be capable of capturing the coherence among different hierarchies and types of dialog features. We propose the Variational Hierarchical Dialog Autoencoder (VHDA) for modeling the complete aspects of goal-oriented dialogs, including linguistic features and underlying structured annotations, namely speaker information, dialog acts, and goals. The proposed architecture is designed to model each aspect of goal-oriented dialogs using inter-connected latent variables and learns to generate coherent goal-oriented dialogs from the latent spaces. To overcome training issues that arise from training complex variational models, we propose appropriate training strategies. Experiments on various dialog datasets show that our model improves the downstream dialog trackers robustness via generative data augmentation. We also discover additional benefits of our unified approach to modeling goal-oriented dialogs: dialog response generation and user simulation, where our model outperforms previous strong baselines.
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In this work, we present a framework for incorporating descriptive logical rules in state-of-the-art neural networks, enabling them to learn how to handle unseen labels without the introduction of any new training data. The rules are integrated into existing networks without modifying their architecture, through an additional term in the networks loss function that penalizes states of the network that do not obey the designed rules. As a case of study, the framework is applied to an existing neural-based Dialog State Tracker. Our experiments demonstrate that the inclusion of logical rules allows the prediction of unseen labels, without deteriorating the predictive capacity of the original system.
While several state-of-the-art approaches to dialogue state tracking (DST) have shown promising performances on several benchmarks, there is still a significant performance gap between seen slot values (i.e., values that occur in both training set and test set) and unseen ones (values that occur in training set but not in test set). Recently, the copy-mechanism has been widely used in DST models to handle unseen slot values, which copies slot values from user utterance directly. In this paper, we aim to find out the factors that influence the generalization ability of a common copy-mechanism model for DST. Our key observations include: 1) the copy-mechanism tends to memorize values rather than infer them from contexts, which is the primary reason for unsatisfactory generalization performance; 2) greater diversity of slot values in the training set increase the performance on unseen values but slightly decrease the performance on seen values. Moreover, we propose a simple but effective algorithm of data augmentation to train copy-mechanism models, which augments the input dataset by copying user utterances and replacing the real slot values with randomly generated strings. Users could use two hyper-parameters to realize a trade-off between the performances on seen values and unseen ones, as well as a trade-off between overall performance and computational cost. Experimental results on three widely used datasets (WoZ 2.0, DSTC2, and Multi-WoZ 2.0) show the effectiveness of our approach.
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