The discovery both through spectroscopy and photometry of multiple stellar populations in Galactic globular clusters, and in Magellanic Clouds massive intermediate-age and old clusters, has led to a major change in our views about the formation of these objects. To date, none of the proposed scenarios is able to explain quantitatively all chemical patterns observed in individual clusters, and an extension of the study of multiple populations to resolved extragalactic massive clusters beyond the Magellanic Clouds would be welcome, for it would enable to investigate and characterize the presence of multiple populations in different environments and age ranges. To this purpose, the James Webb Space Telescope can potentially play a major role. On the one hand, the JWST promises direct observations of proto-globular cluster candidates at high redshift; on the other hand, it can potentially push to larger distances the sample of resolved clusters with detected multiple populations. In this paper we have addressed this second goal. Using theoretical stellar spectra and stellar evolution models, we have investigated the effect of multiple population chemical patterns on synthetic magnitudes in the JWST infrared NIRCam filters. We have identified the colours (F150W-F460M), (F115W-F460M) and pseudocolours C_{F150W,F460M,F115W}=(F150W-F460M)-(F460M-F115W), C_{F150W,F277W,F115W}=(F150W-F277W)-(F277W-F115W), as diagnostics able to reveal the presence of multiple populations along the red giant branches of old and intermediate age clusters. Using the available on-line simulator for the NIRCam detector, we have estimated that multiple populations can be potentially detected --depending on the exposure times, exact filter combination used, plus the extent of the abundance variations and the cluster [Fe/H]--out to a distance of about 5Mpc (approximately the distance to the M83 group).
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