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We provide a method to determine whether a new recommendation system improves the revenue per visit (RPV) compared to the status quo. We achieve our goal by splitting RPV into conversion rate and average order value (AOV). We use the two-part test suggested by Lachenbruch to determine if the data generating process in the new system is different. In cases that this test does not give us a definitive answer about the change in RPV, we propose two alternative tests to determine if RPV has changed. Both of these tests rely on the assumption that non-zero purchase values follow a log-normal distribution. We empirically validate this assumption using data collected at different points in time from Staples.com. On average, our method needs a smaller sample size than other methods. Furthermore, it does not require any subjective outlier removal. Finally, it characterizes the uncertainty around RPV by providing a confidence interval.
Due to its nature of learning from dynamic interactions and planning for long-run performance, reinforcement learning (RL) recently has received much attention in interactive recommender systems (IRSs). IRSs usually face the large discrete action space problem, which makes most of the existing RL-based recommendation methods inefficient. Moreover, data sparsity is another challenging problem that most IRSs are confronted with. While the textual information like reviews and descriptions is less sensitive to sparsity, existing RL-based recommendation methods either neglect or are not suitable for incorporating textual information. To address these two problems, in this paper, we propose a Text-based Deep Deterministic Policy Gradient framework (TDDPG-Rec) for IRSs. Specifically, we leverage textual information to map items and users into a feature space, which greatly alleviates the sparsity problem. Moreover, we design an effective method to construct an action candidate set. By the policy vector dynamically learned from TDDPG-Rec that expresses the users preference, we can select actions from the candidate set effectively. Through experiments on three public datasets, we demonstrate that TDDPG-Rec achieves state-of-the-art performance over several baselines in a time-efficient manner.
The interactive recommender systems involve users in the recommendation procedure by receiving timely user feedback to update the recommendation policy. Therefore, they are widely used in real application scenarios. Previous interactive recommendation methods primarily focus on learning users personalized preferences on the relevance properties of an item set. However, the investigation of users personalized preferences on the diversity properties of an item set is usually ignored. To overcome this problem, we propose the Linear Modular Dispersion Bandit (LMDB) framework, which is an online learning setting for optimizing a combination of modular functions and dispersion functions. Specifically, LMDB employs modular functions to model the relevance properties of each item, and dispersion functions to describe the diversity properties of an item set. Moreover, we also develop a learning algorithm, called Linear Modular Dispersion Hybrid (LMDH) to solve the LMDB problem and derive a gap-free bound on its n-step regret. Extensive experiments on real datasets are performed to demonstrate the effectiveness of the proposed LMDB framework in balancing the recommendation accuracy and diversity.
Different from shopping at retail stores, consumers on e-commerce platforms usually cannot touch or try products before purchasing, which means that they have to make decisions when they are uncertain about the outcome (e.g., satisfaction level) of purchasing a product. To study peoples preferences, economics researchers have proposed the hypothesis of Expected Utility (EU) that models the subject value associated with an individuals choice as the statistical expectations of that individuals valuations of the outcomes of this choice. Despite its success in studies of game theory and decision theory, the effectiveness of EU, however, is mostly unknown in e-commerce recommendation systems. Previous research on e-commerce recommendation interprets the utility of purchase decisions either as a function of the consumed quantity of the product or as the gain of sellers/buyers in the monetary sense. As most consumers just purchase one unit of a product at a time and most alternatives have similar prices, such modeling of purchase utility is likely to be inaccurate in practice. In this paper, we interpret purchase utility as the satisfaction level a consumer gets from a product and propose a recommendation framework using EU to model consumers behavioral patterns. We assume that consumer estimates the expected utilities of all the alternatives and choose products with maximum expected utility for each purchase. To deal with the potential psychological biases of each consumer, we introduce the usage of Probability Weight Function (PWF) and design our algorithm based on Weighted Expected Utility (WEU). Empirical study on real-world e-commerce datasets shows that our proposed ranking-based recommendation framework achieves statistically significant improvement against both classical Collaborative Filtering/Latent Factor Models and state-of-the-art deep models in top-K recommendation.
Session-based recommendation aims at predicting the next item given a sequence of previous items consumed in the session, e.g., on e-commerce or multimedia streaming services. Specifically, session data exhibits some unique characteristics, i.e., session consistency and sequential dependency over items within the session, repeated item consumption, and session timeliness. In this paper, we propose simple-yet-effective linear models for considering the holistic aspects of the sessions. The comprehensive nature of our models helps improve the quality of session-based recommendation. More importantly, it provides a generalized framework for reflecting different perspectives of session data. Furthermore, since our models can be solved by closed-form solutions, they are highly scalable. Experimental results demonstrate that the proposed linear models show competitive or state-of-the-art performance in various metrics on several real-world datasets.
Citation recommendation systems for the scientific literature, to help authors find papers that should be cited, have the potential to speed up discoveries and uncover new routes for scientific exploration. We treat this task as a ranking problem, which we tackle with a two-stage approach: candidate generation followed by re-ranking. Within this framework, we adapt to the scientific domain a proven combination based on bag of words retrieval followed by re-scoring with a BERT model. We experimentally show the effects of domain adaptation, both in terms of pretraining on in-domain data and exploiting in-domain vocabulary. In addition, we introduce a novel navigation-based document expansion strategy to enrich the candidate documents processed by our neural models. On three different collections from different scientific disciplines, we achieve the best-reported results in the citation recommendation task.