We evaluate the rates of energy and phase relaxation of a superconducting qubit caused by stray photons with energy exceeding the threshold for breaking a Cooper pair. All channels of relaxation within this mechanism are associated with the change in the charge parity of the qubit, enabling the separation of the photon-assisted processes from other contributions to the relaxation rates. Among the signatures of the new mechanism is the same order of rates of the transitions in which a qubit looses or gains energy.
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