By measuring point-contact Andreev reflection (PCAR) spectra in the newly discovered chromium-based quasi-one-dimensional superconductor RbCr$_{3}$As$_{3}$, we find clear evidence of two superconducting components, i.e., one having a gap value of about 1.8 meV and another with a gap value of about 5 meV. Since the current injection may have components in both the direction parallel and perpendicular to the [(Cr$_{3}$As$_{3}$)$^{-}$]$_infty$ chains in the PCAR measurements, it naturally explains the two-component feature observed in this multi-band superconductor. Detailed analysis shows that the larger gap may have an $s$-wave nature. We then carry out the single-particle tunneling measurements based on a scanning tunneling spectroscope by using the needle-like sample as the tip, and in this case the measured current is mainly parallel to the [(Cr$_{3}$As$_{3}$)$^{-}$]$_infty$ chains. The single-particle tunneling spectra show only one gap feature with a gap value of about 1.8 meV. Fitting to the single particle tunneling spectra indicates that the gap should have a large anisotropy or even node(s). We argue that the absence of the larger gap may be related to the direction of the injecting current. Therefore, our combined experiments show the multiband superconductivity with one gap being nodal or highly anisotropic.