Non-thermal pickup ions (PUIs) are created in the solar wind (SW) by charge-exchange between SW ions (SWIs) and slow interstellar neutral atoms. It has long been theorized, but not directly observed, that PUIs should be preferentially heated at quasi-perpendicular shocks compared to thermal SWIs. We present in situ observations of interstellar hydrogen (H+) PUIs at an interplanetary shock by the New Horizons Solar Wind Around Pluto (SWAP) instrument at ~34 au from the Sun. At this shock, H+ PUIs are only a few percent of the total proton density but contain most of the internal particle pressure. A gradual reduction in SW flow speed and simultaneous heating of H+ SWIs is observed ahead of the shock, suggesting an upstream energetic particle pressure gradient. H+ SWIs lose ~85% of their energy flux across the shock and H+ PUIs are preferentially heated. Moreover, a PUI tail is observed downstream of the shock, such that the energy flux of all H+ PUIs is approximately six times that of H+ SWIs. We find that H+ PUIs, including their suprathermal tail, contain almost half of the total downstream energy flux in the shock frame.
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