No Arabic abstract
As the popularity of social media platforms continues to rise, an ever-increasing amount of human communication and self- expression takes place online. Most recent research has focused on mining social media for public user opinion about external entities such as product reviews or sentiment towards political news. However, less attention has been paid to analyzing users internalized thoughts and emotions from a mental health perspective. In this paper, we quantify the semantic difference between public Tweets and private mental health journals used in online cognitive behavioral therapy. We will use deep transfer learning techniques for analyzing the semantic gap between the two domains. We show that for the task of emotional valence prediction, social media can be successfully harnessed to create more accurate, robust, and personalized mental health models. Our results suggest that the semantic gap between public and private self-expression is small, and that utilizing the abundance of available social media is one way to overcome the small sample sizes of mental health data, which are commonly limited by availability and privacy concerns.
We introduce initial groundwork for estimating suicide risk and mental health in a deep learning framework. By modeling multiple conditions, the system learns to make predictions about suicide risk and mental health at a low false positive rate. Conditions are modeled as tasks in a multi-task learning (MTL) framework, with gender prediction as an additional auxiliary task. We demonstrate the effectiveness of multi-task learning by comparison to a well-tuned single-task baseline with the same number of parameters. Our best MTL model predicts potential suicide attempt, as well as the presence of atypical mental health, with AUC > 0.8. We also find additional large improvements using multi-task learning on mental health tasks with limited training data.
In recent years, we have seen deep learning and distributed representations of words and sentences make impact on a number of natural language processing tasks, such as similarity, entailment and sentiment analysis. Here we introduce a new task: understanding of mental health concepts derived from Cognitive Behavioural Therapy (CBT). We define a mental health ontology based on the CBT principles, annotate a large corpus where this phenomena is exhibited and perform understanding using deep learning and distributed representations. Our results show that the performance of deep learning models combined with word embeddings or sentence embeddings significantly outperform non-deep-learning models in this difficult task. This understanding module will be an essential component of a statistical dialogue system delivering therapy.
Mental illnesses adversely affect a significant proportion of the population worldwide. However, the methods traditionally used for estimating and characterizing the prevalence of mental health conditions are time-consuming and expensive. Consequently, best-available estimates concerning the prevalence of mental health conditions are often years out of date. Automated approaches to supplement these survey methods with broad, aggregated information derived from social media content provides a potential means for near real-time estimates at scale. These may, in turn, provide grist for supporting, evaluating and iteratively improving upon public health programs and interventions. We propose a novel model for automated mental health status quantification that incorporates user embeddings. This builds upon recent work exploring representation learning methods that induce embeddings by leveraging social media post histories. Such embeddings capture latent characteristics of individuals (e.g., political leanings) and encode a soft notion of homophily. In this paper, we investigate whether user embeddings learned from twitter post histories encode information that correlates with mental health statuses. To this end, we estimated user embeddings for a set of users known to be affected by depression and post-traumatic stress disorder (PTSD), and for a set of demographically matched `control users. We then evaluated these embeddings with respect to: (i) their ability to capture homophilic relations with respect to mental health status; and (ii) the performance of downstream mental health prediction models based on these features. Our experimental results demonstrate that the user embeddings capture similarities between users with respect to mental conditions, and are predictive of mental health.
We describe a set of experiments for building a temporal mental health dynamics system. We utilise a pre-existing methodology for distant-supervision of mental health data mining from social media platforms and deploy the system during the global COVID-19 pandemic as a case study. Despite the challenging nature of the task, we produce encouraging results, both explicit to the global pandemic and implicit to a global phenomenon, Christmas Depression, supported by the literature. We propose a methodology for providing insight into temporal mental health dynamics to be utilised for strategic decision-making.
Online peer-to-peer support platforms enable conversations between millions of people who seek and provide mental health support. If successful, web-based mental health conversations could improve access to treatment and reduce the global disease burden. Psychologists have repeatedly demonstrated that empathy, the ability to understand and feel the emotions and experiences of others, is a key component leading to positive outcomes in supportive conversations. However, recent studies have shown that highly empathic conversations are rare in online mental health platforms. In this paper, we work towards improving empathy in online mental health support conversations. We introduce a new task of empathic rewriting which aims to transform low-empathy conversational posts to higher empathy. Learning such transformations is challenging and requires a deep understanding of empathy while maintaining conversation quality through text fluency and specificity to the conversational context. Here we propose PARTNER, a deep reinforcement learning agent that learns to make sentence-level edits to posts in order to increase the expressed level of empathy while maintaining conversation quality. Our RL agent leverages a policy network, based on a transformer language model adapted from GPT-2, which performs the dual task of generating candidate empathic sentences and adding those sentences at appropriate positions. During training, we reward transformations that increase empathy in posts while maintaining text fluency, context specificity and diversity. Through a combination of automatic and human evaluation, we demonstrate that PARTNER successfully generates more empathic, specific, and diverse responses and outperforms NLP methods from related tasks like style transfer and empathic dialogue generation. Our work has direct implications for facilitating empathic conversations on web-based platforms.