In this position paper we suggest a possible metric approach to shape comparison that is based on a mathematical formalization of the concept of observer, seen as a collection of suitable operators acting on a metric space of functions. These functions represent the set of data that are accessible to the observer, while the operators describe the way the observer elaborates the data and enclose the invariance that he/she associates with them. We expose this model and illustrate some theoretical reasons that justify its possible use for shape comparison.