Cultures in Community Question Answering


Abstract in English

CQA services are collaborative platforms where users ask and answer questions. We investigate the influence of national culture on peoples online questioning and answering behavior. For this, we analyzed a sample of 200 thousand users in Yahoo Answers from 67 countries. We measure empirically a set of cultural metrics defined in Geert Hofstedes cultural dimensions and Robert Levines Pace of Life and show that behavioral cultural differences exist in community question answering platforms. We find that national cultures differ in Yahoo Answers along a number of dimensions such as temporal predictability of activities, contribution-related behavioral patterns, privacy concerns, and power inequality.

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