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Existing pre-trained language models (PLMs) have demonstrated the effectiveness of self-supervised learning for a broad range of natural language processing (NLP) tasks. However, most of them are not explicitly aware of domain-specific knowledge, which is essential for downstream tasks in many domains, such as tasks in e-commerce scenarios. In this paper, we propose K-PLUG, a knowledge-injected pre-trained language model based on the encoder-decoder transformer that can be transferred to both natural language understanding and generation tasks. We verify our method in a diverse range of e-commerce scenarios that require domain-specific knowledge. Specifically, we propose five knowledge-aware self-supervised pre-training objectives to formulate the learning of domain-specific knowledge, including e-commerce domain-specific knowledge-bases, aspects of product entities, categories of product entities, and unique selling propositions of product entities. K-PLUG achieves new state-of-the-art results on a suite of domain-specific NLP tasks, including product knowledge base completion, abstractive product summarization, and multi-turn dialogue, significantly outperforms baselines across the board, which demonstrates that the proposed method effectively learns a diverse set of domain-specific knowledge for both language understanding and generation tasks.
This paper presents a new Unified pre-trained Language Model (UniLM) that can be fine-tuned for both natural language understanding and generation tasks. The model is pre-trained using three types of language modeling tasks: unidirectional, bidirecti
Recent explorations of large-scale pre-trained language models (PLMs) such as GPT-3 have revealed the power of PLMs with huge amounts of parameters, setting off a wave of training ever-larger PLMs. However, training a large-scale PLM requires tremend
Pre-trained language models such as BERT have achieved great success in a broad range of natural language processing tasks. However, BERT cannot well support E-commerce related tasks due to the lack of two levels of domain knowledge, i.e., phrase-lev
In recent years, transformer-based language models have achieved state of the art performance in various NLP benchmarks. These models are able to extract mostly distributional information with some semantics from unstructured text, however it has pro
Natural language understanding (NLU) and natural language generation (NLG) are two fundamental and related tasks in building task-oriented dialogue systems with opposite objectives: NLU tackles the transformation from natural language to formal repre