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With the push for contact- and proximity-tracing solutions as a means to manage the spread of the pandemic, there is a distrust between the citizens and authorities that are deploying these solutions. The efficacy of the solutions relies on meeting a minimum uptake threshold which is hitting a barrier because of a lack of trust and transparency in how these solutions are being developed. We propose participatory design as a mechanism to evoke trust and explore how it might be applied to co-create technological solutions that not only meet the needs of the users better but also expand their reach to underserved and high-risk communities. We also highlight the role of the bazaar model of development and complement that with quantitative and qualitative metrics for evaluating the solutions and convincing policymakers and other stakeholders in the value of this approach with empirical evidence.
Since the onset of the COVID-19s global spread we have been following the debate around contact tracing apps -- the tech-enabled response to the pandemic. As corporations, academics, governments, and civil society discuss the right way to implement t
Digital contact tracing is a public health intervention. It should be integrated with local health policy, provide rapid and accurate notifications to exposed individuals, and encourage high app uptake and adherence to quarantine. Real-time monitorin
How to contain the spread of the COVID-19 virus is a major concern for most countries. As the situation continues to change, various countries are making efforts to reopen their economies by lifting some restrictions and enforcing new measures to pre
The recent outbreak of COVID-19 has taken the world by surprise, forcing lockdowns and straining public health care systems. COVID-19 is known to be a highly infectious virus, and infected individuals do not initially exhibit symptoms, while some rem
The global outbreak of COVID-19 has led to focus on efforts to manage and mitigate the continued spread of the disease. One of these efforts include the use of contact tracing to identify people who are at-risk of developing the disease through expos