For effective matching of resources (e.g., taxis, food, bikes, shopping items) to customer demand, aggregation systems have been extremely successful. In aggregation systems, a central entity (e.g., Uber, Food Panda, Ofo) aggregates supply (e.g., drivers, delivery personnel) and matches demand to supply on a continuous basis (sequential decisions). Due to the objective of the central entity to maximize its profits, individual suppliers get sacrificed thereby creating incentive for individuals to leave the system. In this paper, we consider the problem of learning approximate equilibrium solutions (win-win solutions) in aggregation systems, so that individuals have an incentive to remain in the aggregation system. Unfortunately, such systems have thousands of agents and have to consider demand uncertainty and the underlying problem is a (Partially Observable) Stochastic Game. Given the significant complexity of learning or planning in a stochastic game, we make three key contributions: (a) To exploit infinitesimally small contribution of each agent and anonymity (reward and transitions between agents are dependent on agent counts) in interactions, we represent this as a Multi-Agent Reinforcement Learning (MARL) problem that builds on insights from non-atomic congestion games model; (b) We provide a novel variance reduction mechanism for moving joint solution towards Nash Equilibrium that exploits the infinitesimally small contribution of each agent; and finally (c) We provide detailed results on three different domains to demonstrate the utility of our approach in comparison to state-of-the-art methods.
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