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Neural dialog models are known to suffer from problems such as generating unsafe and inconsistent responses. Even though these problems are crucial and prevalent, they are mostly manually identified by model designers through interactions. Recently, some research instructs crowdworkers to goad the bots into triggering such problems. However, humans leverage superficial clues such as hate speech, while leaving systematic problems undercover. In this paper, we propose two methods including reinforcement learning to automatically trigger a dialog model into generating problematic responses. We show the effect of our methods in exposing safety and contradiction issues with state-of-the-art dialog models.
Despite the remarkable success deep models have achieved in Textual Matching (TM), their robustness issue is still a topic of concern. In this work, we propose a new perspective to study this issue -- via the length divergence bias of TM models. We c
Existing dialog system models require extensive human annotations and are difficult to generalize to different tasks. The recent success of large pre-trained language models such as BERT and GPT-2 (Devlin et al., 2019; Radford et al., 2019) have sugg
This paper addresses the question: Why do neural dialog systems generate short and meaningless replies? We conjecture that, in a dialog system, an utterance may have multiple equally plausible replies, causing the deficiency of neural networks in the
Dialog state tracking (DST) suffers from severe data sparsity. While many natural language processing (NLP) tasks benefit from transfer learning and multi-task learning, in dialog these methods are limited by the amount of available data and by the s
The design of better automated dialogue evaluation metrics offers the potential of accelerate evaluation research on conversational AI. However, existing trainable dialogue evaluation models are generally restricted to classifiers trained in a purely