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We consider a setting with an evolving set of requests for transportation from an origin to a destination before a deadline and a set of agents capable of servicing the requests. In this setting, an assignment authority is to assign agents to requests such that the average idle time of the agents is minimized. An example is the scheduling of taxis (agents) to meet incoming requests for trips while ensuring that the taxis are empty as little as possible. In this paper, we study the problem of spatial-temporal demand forecasting and competitive supply (SOUP). We address the problem in two steps. First, we build a granular model that provides spatial-temporal predictions of requests. Specifically, we propose a Spatial-Temporal Graph Convolutional Sequential Learning (ST-GCSL) algorithm that predicts the service requests across locations and time slots. Second, we provide means of routing agents to request origins while avoiding competition among the agents. In particular, we develop a demand-aware route planning (DROP) algorithm that considers both the spatial-temporal predictions and the supplydemand state. We report on extensive experiments with realworld and synthetic data that offer insight into the performance of the solution and show that it is capable of outperforming the state-of-the-art proposals.
Service platforms must determine rules for matching heterogeneous demand (customers) and supply (workers) that arrive randomly over time and may be lost if forced to wait too long for a match. We show how to balance the trade-off between making a les
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